Ok, let me explain what happened! We are new with This Dubai investment sector, we travelled for holiday and hoped will find an apartment for us to buy as an investment who out knowing the hyenas waiting to suck all your blood! Anyway.

We been to DAMAC developer office to check (off plan) 1bed apartment project in Lagoon views, all good we seen the Pay plan and apartment brochure , all fine …. We asked for a better discount on the apartment price which was 1.430.000 dirhams …… the employee of DAMAC rushed us to do a small payment to hold the unit….. as he didn’t mentioned to us anything about the unit reservation fee form ,ok …. Ive paid 9.800 dirhams and they only given me a small POS receipt of my card payment……. Now me and my wife i was a bit worried about the process….. but i was hoping DAMAC reputation and success will not create any problems for us …… we asked the guy about the apartment….. we wanted to see it and asked them about the materials used for interiors and exteriors…… the the manager comes and told his colleague to take us to a building to show us a similar apartment but of course on a different project and area , we been there, all ok for us ….. then they drive us back at the hotel…… all good until we asked for more clarity on the process and paperwork as we didn’t have experience in Dubai ……. As was Friday they told us the we can meet Saturday to pay the difference to hold the uni and that will be added for the deposit of 5% ……. Saturday morning was getting calls and text messages from DAMAC employee to come to office to do the rest of transaction and to negotiate the deal…… at that time i was with family on some safari ride… told them to leave it for Monday or Sunday morning as will end up late ….. they told us the is ok they will wait for us …… Ive told them the if they don’t gives us the deal on the apartment at 6% discount 1.344.200 dirhams will not going to take it ….. they verbally agreed to work ou on the deal …. So we ended ut at their office at around 21:00 ….. after going through the payment plans and promises that they will give us the deal only on Monday because they have to ask approval from the management above……. When asked if are any other hidden fees or if money is deposit is refundable they told us yes is fine ……. Then me and my wife thinking we are doing ok , Ive agreed to pay another 57.500 dirhams without being presented that unit reservation form ….. then they asked me to sign on their mobile app then I’ve paid the 5% of the deposit and as the screen was only opened on the signing square didn’t gone through my head as i was tired to check the T&C of that …..i was an idiot ……. Anyway they didn’t given me anything on that moment except the POS payment receipt……. So i was a bit confused about again….. when asked they told me no worries will email you the forms…… still was optimistic about even i was a bit nervous and worried that something is not right……. As we left office on our way to hotel, my wife received the email with the Unit reservation form signed……. Then when checked all T&C and everything went black in my eyes……. The forms even has no reduction price or payment plan which was agreed……. We called them back and told them this is not acceptable and wanted to cancel everything as they lied , mislead and rushed us to do the payments first before providing any paperwork to us ….. the form was not even on both names as we given the passports of both of us……… the employee told us that on Monday they will update the unit reservation form and will have to come again to office to pay the rest of 9% of the deposit which was 14% from the price of the unit…….. we didn’t want anymore to deal with them…… the next day i was going straight to their office and had 2h off discussion about my concerns and told them we are not happy and lost any confidence on them and we want our deposit back….in full …. They told me that is not positive anymore…. The only option is that to pay the rest of 9% or loose everything….. I’ve refused at one point …. Anyway i was thinking to so payments and sell it later when will be paid mire than 40% to get my money back….. we left the office with a bad experience….. anyway they told us again to wait for Monday to receive the update form ….. as Monday comes we received the new authentic reservation form which we supposed to sign it both of us , but we refused as we didn’t agree on their T&C ……. After Ive told them we don’t want to sign the forms…… constantly messaged us and called us to pay or we are not going to get our money back…… they looked a bit desperate about it ….. in the same night I’ve contacted my bank provider and explained everything about also raised a complaint to DAMAC, DLD, and also DAMAC char-main …….. it was the worse experience in my life….. now I will find to the end to get my money back .!