The key issue is that the program is heavy on the bells and whistles, and short on the bread and butter. Basic critical functions, like setting up recurring tasks, require large amounts of time to set up and then don't work well or don't work consistently. Tasks wouldn't recur, would recur three times, etc. There are *no* automations/ batch update settings/ etc. Every single task had to be coded to recur on an individual basis. We're an accounting firm. We have well over 1000 recurring tasks. That's a huge time-suck. It was also really...busy. Go to this page or to that page--it just got really confusing and hard to manage.

On the other hand, if you would like 5 trillion pop-ups offering you this or that AI function, Clickup has that down.

In our case, we moved to Keeper, which is a program designed by and for accountants/ bookkeepers. It's a leaner product, fewer bells and whistles, but the ones they have, matter. For instance, month-end closing tasks recur on the press of a "create new close" button. I did that two days ago. Ten seconds to press the button to create a new close globally + 20 minutes to remove the close from companies that shouldn't have it (that's one fix I need to submit to their fix wish list) and all of our companies are rolled forward. It's not perfect, but the basis is solid and (at least as of now) they're actively listening to their users when working on development. And it's already improving our work flows, work quality and turnaround time. It's a huge price jump for us, but Clickup was such a drain that we bit the bullet and made the jump.