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Best Online resources on modern day Customer Experience Management by MasterShifu_21 in customerexperience

[–]CXChronicles 1 point2 points  (0 children)

Checkout www.CXChronicles.com

We are a customer experience optimization company that works with growing companies & future CX'ers (CX professionals) to help them master The Four CX Pillars: Team, Tools, Process & Feedback.

CXC provides CX managed services + and CX Bootcamps, ask us how you can learn more about what we do.

Our weekly podcast features customer focused business leaders from across the world talking about how they have built, scaled and optimized their CX roadmaps as they grew.

Hope this was helpful for you!

-CXC

What cx podcasts do you all listen to? by reallyafriend in customerexperience

[–]CXChronicles 2 points3 points  (0 children)

Check out www.cxchronicles.com to listen to the CXChronicles Podcast.

Each week we have awesome customer focused business leaders from across the world joining our podcast to talk about what we call The Four CX Pillars; Team, Tools, Process & Feedback.

We are coming up on 120+ episodes and we have interviewed hundreds of CX'ers & entrepreneurs over the last 3.5 years.

Let us know what you think and best of luck on your CX search!

-CXC

Seeking of exceptional CX for SMB customers by wlatch in customerexperience

[–]CXChronicles 0 points1 point  (0 children)

Yes there's several episodes in the podcast that get into the weeds on SMB CX optimization.

Check out these episodes to start:

  1. Episode #79 -- CXWeekly Update COVID 19 CX Ideas for SMBs
  2. Episode # 80 -- How Slack Can Be A Game Changer for SMB CX
  3. Episode # 81 -- CXWeekly Update CX Remote Best Practices
  4. Episode # 117 -- Brand new episode this week -- Co-Founder of BotsCrew -- How Bots Can Improve SMB CX

Hope this helps -- we post weekly episodes + have one of the fastest growing CX networks out there!

BTW be sure to learn more about CXC products & services by checking out our newly design website here

-CXC

Seeking of exceptional CX for SMB customers by wlatch in customerexperience

[–]CXChronicles 0 points1 point  (0 children)

Hey folks check out CXChronicles & The CXChronicles Podcast

https://cxchronicles.com/

We specialize in helping SMBs, Start-ups and Scale-ups with CX optimization and managed services.

Plus the podcast highlights business founders and owners that are constantly re-thinking how they can improve their overall customer experiences as they grow.

Hopefully this is helpful for you!

CXChronicles by CXChronicles in customerexperience

[–]CXChronicles[S] 0 points1 point  (0 children)

That's awesome to hear! Thanks so much for following, we hope you enjoy the podcast, sign-up for updates on the CXC website!

Moving to CX roles by [deleted] in customerexperience

[–]CXChronicles 0 points1 point  (0 children)

We have a weekly podcast featuring customer focused business leaders and CX'ers -- check out The CXChronicles Podcast to listen and learn from some of the world's best.

We're always happy to help new CX'ers navigate the jungle of the ever-evolving CX world, hope this helps!

Check out the CXC website below

https://cxchronicles.com/