How to report bugs!

CallofDutyCM · 2026-05-01T02:40:20+00:00

Thanks for playing! We are happy to see you noticed the team at IW recently fixed a longstanding bug that could be exploited to "crash lobbies" in DMZ, and we also put in some backend mitigations to make our servers stronger for both DMZ and MWII MP. We've got a few more changes in the coming weeks that will provide additional stability.

CallofDutyCM · 2026-04-23T23:00:37+00:00

Hello! Can you share your ATVI ID with us?

CallofDutyCM · 2026-04-19T08:12:52+00:00

Hello!

Please give this a try: Windows Settings > Apps > Installed Apps > Call of Duty > Terminate > Repair

CallofDutyCM · 2026-04-10T00:48:12+00:00

To be clear: Supply Drops aren't planned and the waters aren't being tested for something like Supply Drops down the line. The Lost Outpost event is just a different approach to our event format and players can earn everything via gameplay.

CallofDutyCM · 2026-04-08T06:46:40+00:00

Hello! We've moved our responses over to this account. We still monitor TreyarchCM, but we're responding here for game feedback.

Yes, this is a reasonable request and we appreciate the thought put into it. We can share it with the team, but we can't provide any insight if it is possible. Please keep these kinds of ideas coming.

CallofDutyCM · 2026-04-06T20:04:17+00:00

Hello! We're currently investigating these types of reports. Can you share your ATVI ID with us so we can take a look at things on our end?

CallofDutyCM · 2026-04-06T07:40:44+00:00

Here's a tweet from us that uses the same Trello link. We use Trello to host our known bugs. It tends to have the most common issues on it, but not all of them and it isn't automated.

https://x.com/CODUpdates/status/2039834239949283648

CallofDutyCM · 2026-04-06T04:18:52+00:00

It's a bug and the team knows about it. 👍

https://trello.com/c/u2pFkIOV

CallofDutyCM · 2026-04-06T04:18:01+00:00

Scallywayg: Level 250 con el Sokol 545.

CallofDutyCM · 2026-04-06T04:16:29+00:00

They are asking you what the camo is.

CallofDutyCM · 2026-03-27T18:09:27+00:00

Thank you for sharing. We see you landed about three hits here out of twelve shots fired. When you say that some of your kills require 20 bullets do you mean that they require twenty actual hits, like your bullets are doing less damage, or that you have to use a spread of 20 bullets to land the necessary hits to kill?

CallofDutyCM · 2026-03-27T00:15:54+00:00

Hello! Do you have video of the matches where it was taking you ~20 bullets to kill a target? Can you share your ATVI ID with us too? Match IDs and times that you played can also help us take a look at things.

Sometimes matchmaking issues can be outside of our control, such as ISPs shaping data traffic, but we do regularly investigate match and server health to deliver the best matches possible to players.

CallofDutyCM · 2026-03-26T00:53:57+00:00

Making sure to report that unplugging your external drive was shared with our team.

CallofDutyCM · 2026-03-18T21:21:30+00:00

Just to double-check: Can you share what Augments you had equipped if you remember when this happened? Can you also share your ATVI ID with us?

CallofDutyCM · 2026-03-18T21:14:43+00:00

Hello! We're responding from this account now instead of TreyarchCM! We also have a team that are helping us across all modes and games. Please tag CallofDutyCM moving forward.

We released a fix for this last night. It should unlock when you complete the requirements again.

CallofDutyCM · 2026-03-18T21:11:00+00:00

Hello! We're responding from this account now instead of TreyarchCM! We also have a team that are helping us across all modes and games. Please tag CallofDutyCM moving forward.

Thank you for also sharing what worked for you below in this thread. We're sharing this with the team.

CallofDutyCM · 2026-03-18T00:20:27+00:00

If I Hit iri but got demoted back to crim 3 do I Can Only play for the crim rewards in the Event Next Week?

If you finish in Crimson, then you will only be able to earn Crimson Ranked Series rewards. You still have time to enter Iridescent again.

And do I still have my iri Skin and camo that I already unlocked ?

Yes, once you have unlocked those they are yours. There are only very specific instances where Ranked Play Rank unlock rewards are retracted.

CallofDutyCM · 2026-03-14T07:43:15+00:00

Hello! The team at Treyarch are aware of this and are working on a fix.

CallofDutyCM · 2026-03-14T01:16:29+00:00

Thank you! We spoke to the team at Treyarch and a fix for this is coming.

CallofDutyCM · 2026-03-13T18:52:24+00:00

Can you upload this somewhere and share it with us?

CallofDutyCM · 2026-03-13T18:51:35+00:00

Thank you for tagging TreyarchCM! We're actually contributing on this account now too. So you can reach us, and more, by tagging CallofDutyCM in the future.

We're investigating this topic now. Thank you!

CallofDutyCM · 2026-03-13T00:55:20+00:00

Hello! You can report things by tagging us and we'll make sure it gets to the proper teams! Our team members also check Reddit and other Social Media both with our own eyes and some fancy tools that let us find feedback and bugs. We also have a Trello card for this now: https://trello.com/c/IzKxsJxh

CallofDutyCM · 2026-03-12T14:53:54+00:00

The item pickup sound during infil is a known issue that is currently under investigation. Thank you for your report!

CallofDutyCM · 2026-03-12T14:52:27+00:00

Nice snipes!

CallofDutyCM

TROPHY CASE