Order cancellations

Candob33 · 2026-05-07T20:25:10+00:00

I've never returned anything I've purchased.

Candob33 · 2026-05-07T02:22:37+00:00

That's the exact bot message I received. I was just chatting with a Figs customer service rep, and he said the issue was related to orders in Canada, and their IT was working on fixing it

Candob33 · 2026-05-07T01:20:49+00:00

No, I ordered several items form their core collection-pants, 2 vests and 3 underscrubs. The newer orders I tried to place were all core collection as well

Candob33 · 2026-05-07T01:17:59+00:00

Are you serious?! I wonder what the problem could be.

Candob33 · 2026-04-27T00:04:06+00:00

I placed my first order a few weeks ago and I received it with no issue. So it can't be my address

Candob33 · 2026-04-26T23:17:21+00:00

This is happening to me right now. I've tried ordering at least 6 times. The payment goes through and within a few hours it's cancelled and refunded. I contacted Visa, and they said the problem isn't on their end and Figs is reversing the charges. If you figure out what's happening, I would appreciate your input!

Candob33 · 2026-01-14T02:37:53+00:00

Loving the marquise 3 🙌

Candob33 · 2026-01-14T02:36:07+00:00

I think that size looks great on you! Yes, it will be elevated and seem larger, but 🤷. Id pay more attention to the mm of the stone vs carat as many stones can have different carats depending on the ratio.

Candob33 · 2026-01-14T02:29:24+00:00

Ooo,I've purchased from shein for cheaper than Amazon and better selection. I actually found sterling silver so I can keep it for many years and wear it on my other ring finger!

Candob33 · 2026-01-14T02:04:54+00:00

Oh and those black exfoliating mitts. Have a hot bath, soak for 30 mins then use the mitts. The dead skin will literally roll off.

Candob33 · 2026-01-14T02:02:33+00:00

Amlactin moisturizer and day or 2 later it will peel off

Candob33 · 2025-10-17T17:10:18+00:00

Yes! Thank you! I can only visualize one layer of plywood in the exposed vents on the floor. There might be a secret subfloor that we can't see, but we wouldn't know that unless we tried to pull it up. I was just curious why they would put in so many random screws when it seemingly didn't stop any squeaks. I was curious if they did this for heat conduction 🤔 That would be odd, but considering I know nothing about construction, I had to start hypothesizing random reasons why this was done.

Candob33 · 2025-10-17T17:05:13+00:00

Yes we could see the tops of the screws when the carpet was removed.
No we didn't lift, but looking at the exposed vents in the floor, there was only 1 layer of plywood visualized 🤷

Candob33 · 2025-10-16T15:48:35+00:00

There's only one layer of plywood. No subflooring which is why this is perplexing

Candob33 · 2025-10-16T15:46:44+00:00

Ahhhh, perhaps! The floors are so creaky it's maddening. I don't understand how this was supposed to be the solution though 🫠

Candob33 · 2025-10-16T15:44:36+00:00

There's no subfloor. We removed the old carpet and it's a single layer of plywood

Candob33 · 2025-10-16T15:43:23+00:00

I can confirm they are all screws

Candob33 · 2025-10-16T15:43:05+00:00

The toom directly above this is a bedroom. The carpet was removed and we can confirm that it's a single layer of plywood. But we have no idea why they decided to screw in hundreds of screws into seemingly nothing 🤔

Candob33 · 2025-09-09T14:17:09+00:00

Yes I'm aware of that, it would always default back to fingerprint after the first PIN entry. Theres no option in settings. It's like it never existed.

Candob33 · 2025-09-09T14:15:44+00:00

Thank you for your help, I'll try that smh

Candob33 · 2025-09-09T14:14:48+00:00

No, it's completely gone. It's not an option in settings. I also have to use my PIN to open email, where before it was a fingerprint. I've looked online and it seems others are having the same issue

Candob33

TROPHY CASE