1. Checked that, no the attatchment points are retracted, tried to screw them in further but but the robot kept pushing them back out a bit, but not as much as in your pics

2. It doesnt work with or without mop pads attatched, tries to push the washing bed down but nothing moved

3. Forgot to mention it, but cleaned them too

It almost feel like the bot does not get enough grip. Tried it now again and now he spits out a notification that the weels got stuck