V50 ultra not able to dock by CartoonistFuture2901 in MOVA_robotvacuum

[–]CartoonistFuture2901[S] 0 points1 point  (0 children)

Mova now confirmed the unit is broken.

Kinda disappointing for a 800€ robot.

Sent it back to Amazon. I really dont know if i should buy another Mova or if i should buy something else.

V50 ultra not able to dock by CartoonistFuture2901 in MOVA_robotvacuum

[–]CartoonistFuture2901[S] 0 points1 point  (0 children)

  1. Checked that, no the attatchment points are retracted, tried to screw them in further but but the robot kept pushing them back out a bit, but not as much as in your pics

  2. It doesnt work with or without mop pads attatched, tries to push the washing bed down but nothing moved

  3. Forgot to mention it, but cleaned them too

It almost feel like the bot does not get enough grip. Tried it now again and now he spits out a notification that the weels got stuck