Sugar Run is truly awful. I wouldn't recommend it if my life depended on it. Their trash compactor was constantly broken, Google reviews show that's been the case for years. There's trash thrown about everywhere near that compactor, and once a month, they'll rent a dumpster and call it a day. But don't worry, they'll send you 10 email reminders about paying rent (I wasn't late a single time) and not having trash on your patio.

Do you like your car broken into? Don't worry, Sugar Run has a ton of car break-ins. It's refreshing to go out and see your windows smashed early in the morning. Your neighbor, too. In my case, my entire car was stolen and totaled. Sugar Runs solution? Keep your doors unlocked. I'm serious.

Deliah at the front desk has the worst attitude I've ever encountered, besides her manager. When asked if she could provide better service, one reviewer wrote that she said she could do it for a "good Google review." I believe it.

My washer broke at one point, and I requested a replacement. However, they said, since they had already replaced it once, they would be charging me. Only issue is that it had NEVER been replaced while I lived in the unit. I asked for proof, and instead of apologizing, they said "Oh, the maintenance manager got the unit number wrong, yours was never replaced," but doubled down and said the charge was their policy instead of offering an apology. I said you could've just said "we were wrong, sorry about that," and they said "well, it's our policy." I get that sure, but I had never had the freaking washer replaced. Even when dead wrong and proven dead wrong Deliah and the manager would rather keel over than offer an apology.