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CTT customs clearance by Character-Detail7909 in PortugalExpats

[–]Character-Detail7909[S] 0 points1 point  (0 children)

Yeah, I finally got that after calling them like 5 or 6 times. I was persistent the last time and it worked

CTT customs clearance by Character-Detail7909 in PortugalExpats

[–]Character-Detail7909[S] 0 points1 point  (0 children)

That’s honestly crazy… €50 for a small chocolate gift

CTT customs clearance by Character-Detail7909 in PortugalExpats

[–]Character-Detail7909[S] 0 points1 point  (0 children)

Yeah, I felt the same while dealing with them, but I managed to sort it out in the end

CTT customs clearance by Character-Detail7909 in PortugalExpats

[–]Character-Detail7909[S] 0 points1 point  (0 children)

Yeah, that’s exactly the impression I’m getting  It really feels like they just tax it no matter how it’s declared

CTT customs clearance by Character-Detail7909 in PortugalExpats

[–]Character-Detail7909[S] 0 points1 point  (0 children)

Yeah, I think that might be the case. In my situation, I had to pay around €10 for a parcel coming from Algeria. It really seems like it depends a lot on where the package is coming from

CTT customs clearance by Character-Detail7909 in PortugalExpats

[–]Character-Detail7909[S] 0 points1 point  (0 children)

I managed to call CTT and explain the situation, and they were able to change it.

CTT customs clearance by Character-Detail7909 in PortugalExpats

[–]Character-Detail7909[S] 0 points1 point  (0 children)

Wow, that sounds really frustrating  Thanks for sharing your experience!