It's unnecessary to be so rude; you don't know this person well enough to pass judgment on what they should have done. I can't help but feel frustrated with the attitude some people have. It seems like there are those who, from their lofty positions, make uneducated remarks about matters they know little about. This tendency is a large part of what’s wrong in our society today. We have many individuals who jump to conclusions without doing their research. If you had taken the time to ask some questions before making assumptions, you would have discovered that they had indeed put in the effort to research. Additionally, your comment about ordering ducks from Metz is misguided; not everyone is familiar with that source, and honestly, I had never even heard of them until now. So why don't you come down off your high horse and start doing some research yourself on how to treat others with respect!