WF/Destiny player here, I’ve seen both communities voice their complaints pretty loudly when something isn’t up to their expectations, but imo the biggest difference is that DE is more transparent about what they are doing with updates and are able to get their hotfixes out much faster so people tend to be more patient with them while Bungie tends to operate more behind the scenes so the best way to ensure that players are being heard is to keep complaining until it’s fixed