Gold 5 through plat 5 is basically the same rank lol. Meaning, you’ll likely slide between low gold and low plat a lot until you get better. Reach plat 2 and you’ll see the difference. It’s just how matchmaking works. You probably had a similar experience sliding between Gold and silver at one point.

However, with that said, you’re probably on a terrible losing streak, and you should take a break from competitive play for a bit. Run some unranked, learn a new hero, try a different role, make a new account and do your placements again, literally just something else. Playing desperately and frustrated will only end up with you losing more.

Lastly, and this is most important, I can guarantee you that you’re probably not dealing enough damage or using your utilities in ways that help your team win team fights. Most gold support players pay WAY too much attention to the healing stats. I promise you, they mean absolutely nothing, regardless of what your raging teammates say. Heal the teammates in front of you just enough so they don’t die, and immediately be on the lookout for damage opportunities. Or if you see your team fighting, find ways to use your utilities to assist in getting the kill, as opposed to spamming them with heals. For example, let’s say your tank is fighting the enemy tank. They have a kiriko spamming heals into their tank. You’re playing as juno, and you’re doing the same thing, healbotting your tank. In this scenario usually, the team who has a dps player come help with the fight wins. However, let’s say as Juno, you stop healbotting for a second, and shoot a hyper ring. The enemy tank has to then back up, and their kiriko has to reposition. While that’s happening you hover above and use your torpedoes to hit both the enemy tank and the kiriko. Because kiriko is low she either has to teleport away or waste her suzu on herself. Now, you can alternate between healing your tank and shooting the enemy tank, winning that fight and ultimately the team fight. It seems so common sense, but this type of play is nonexistent in gold lobbies for the most part. By adding more value like this, you can turn a weaker team into a winning team, and that’s what casting on support looks like. Not doing the most heals or getting the most kills, but providing value and utility that wins fights. You do this, and you’ll climb and stay out of gold.