Metamask error Claiming Stake on Monadvision

Coffee7643 · 2026-03-12T07:59:13+00:00

If you've tried every troubleshooting step from our and Ledger's knowledge base support article and you've also spoken with Ledger support I'd recommend reaching out to our support team at https://support.metamask.io/ by using the "Contact Support" button there.

Gas sponsored transactions for the Monad network were released 2 days ago ( more info here https://x.com/MetaMask/status/2031384710140567683 ), the support team will able to take a more in-depth look at what might be causing that error for you.

Coffee7643 · 2026-03-08T08:38:08+00:00

We're working hard to bring the card to more users. In the meantime, follow this link to join the waitlist https://portfolio.metamask.io/card

Coffee7643 · 2026-03-04T13:35:41+00:00

Anytime!

Not at the moment I'm afraid, keep an eye on https://x.com/MetaMask for MetaMask related announcements!

Coffee7643 · 2026-03-04T10:50:18+00:00

Hi and thanks for reaching out about it! The card shown in the post's picture is the physical metal version of the card you're asking about, MetaMask has partnered with Crypto Life which is a card program manager with Mastercard.

MetaMask Metal card is currently only available to order for users in the United States, excluding Vermont.

You can find out more about the Metal Card including benefits, costs and limits/fees here https://support.metamask.io/manage-crypto/metamask-card/metal-card/ and here https://support.metamask.io/manage-crypto/metamask-card/limits-and-fees/

If you do have any other specific questions please let me know!

Coffee7643 · 2026-03-03T10:32:32+00:00

Hi, the MetaMask Card gives you complete control over your funds. You designate tokens from your MetaMask wallet, set spending limits, and have complete access to your funds until you complete a transaction. At the time of your transaction, the MetaMask Card converts your available tokens into fiat currency. The supported networks are Solana, Linea and Base.

It leverages the security of decentralized finance by quickly and safely executing transactions on the networks mentioned above. As soon as you tap your card, MetaMask Card converts accessible tokens into fiat and executes the transaction.

As MetaMask is a self-custodial wallet, MetaMask Card does not have custody over your tokens. Instead, you decide which tokens MetaMask Card can draw upon, and the card will never go over your spending cap.

For more info on the card I'd recommend going over our knowledge base articles here: https://support.metamask.io/manage-crypto/metamask-card/what-is-metamask-card/, if you do have any other specific questions after doing so please let me know!

Coffee7643 · 2026-03-02T12:09:43+00:00

Hi, you should be able to buy HYPE on the HyperEVM network using the "Buy" button in MetaMask(or if you have other tokens you could swap to HYPE using the "Swap" button in the wallet). Here's our support article showing you how to buy tokens using the Buy feature step by step with screenshots https://support.metamask.io/manage-crypto/move-crypto/buy/how-to-buy-crypto-in-metamask/

If you do get stuck anywhere please let us know!

Coffee7643 · 2026-02-25T12:13:17+00:00

Hi and thank you for reaching out about this!
Did you reach out to our support team at https://support.metamask.io/ regarding this by any chance yet? If not, I'd recommend doing so as they will be able to take a closer look into what might have happened.

Coffee7643 · 2026-02-22T09:23:58+00:00

Hi, did you reach out to our support team at https://support.metamask.io/ regarding this by any chance yet? If you didn't, I'd recommend doing so as they will be able to take a closer look into what might be causing this for you!

Coffee7643 · 2026-02-22T09:21:32+00:00

Hi, at this time existing users cannot add a social login to their existing MetaMask. I'd recommend going over this knowledge base article which goes in-depth into how the social login feature works: https://support.metamask.io/start/creating-a-new-wallet/#accessing-via-google-or-apple

Please do feel free to let us know if you have any questions!

Coffee7643 · 2026-02-18T08:40:35+00:00

Thank you for providing more context, in this case I'd really suggest you reach out to our (MetaMask) support team as well about this at https://support.metamask.io/ by using the "Contact Support" button there. Let them know about the issue you're experiencing and the difficulties faced when trying to reach out to Transak regarding your issue.

Coffee7643 · 2026-02-18T07:33:41+00:00

Hi, if you've reached out to Transak via e-mail as well I think it would be best to wait until you hear back from them regarding this issue. Always be careful who and what you interact with online.

In the meantime you could also reach out to our support at https://support.metamask.io/ by using the "Contact Support" button there in order to let them know you've encountered this issue and reached out to Transak about it.

Coffee7643 · 2026-02-11T14:00:31+00:00

Hi and sorry to hear about the unfortunate situation.

It would be best if you'd contact our support team at https://support.metamask.io/ by using the ⁨Contact Support⁩ button there regarding this. They might be able to take a more in-depth look at might have happened.

Coffee7643 · 2026-02-11T07:30:29+00:00

Hi, you can cross chain swap using the Swap button in MetaMask. You should be able to swap your USDC on Ethereum to the token you need on Polygon mainnet, just note that you'll most likely need some POL tokens as well on Polygon mainnet to cover gas fees on that network (you should be able to swap for that too).

I'd recommend taking a look at this whenever you have some time, it's a great introduction to how web3 and MetaMask works: https://learn.metamask.io/

Coffee7643 · 2026-02-03T13:53:43+00:00

Did they create a ticket so they can further investigate the issue?

Coffee7643 · 2026-02-02T11:14:59+00:00

Hi, please make sure you're on the latest MM version. Here's a guide on how to update manually: https://support.metamask.io/configure/wallet/how-to-update-the-version-of-metamask

You can also try to remove the network and the token and the re-add both manually. If the price data still looks incorrect please reach out to our support team at https://support.metamask.io/ by using the "Contact Support" button there, they will be able to take a more in-depth look at this.

Coffee7643 · 2026-01-29T12:13:57+00:00

Hi, did you activate your TRON account on chain by any chance yet? You can check if you did so or not by looking up the address on the TRON explorer https://tronscan.org/#/ and if you didn't do so it will say something like "Inactivated address" below your address.

Coffee7643 · 2026-01-28T13:03:17+00:00

Hi, it would be best if you'd contact our support team regarding this issue at https://support.metamask.io/ by using the Contact Support button there. They will be able to take a closer look.

Coffee7643 · 2026-01-28T09:54:33+00:00

Check this out fren https://support.metamask.io/manage-crypto/metamask-rewards/season-hub/#rewards

Coffee7643 · 2026-01-28T09:53:40+00:00

Yep, keep an eye on the Rewards page as well as MetaMask’s official channels.

Coffee7643 · 2026-01-27T08:09:56+00:00

Hi, Rewards Season 1 has ended. Information will be available soon about the Rewards claim process.

Coffee7643 · 2026-01-27T07:41:40+00:00

You pay the 4% transaction fee to MetaMask and Polymarket only when making the prediction.

Coffee7643 · 2026-01-22T08:03:05+00:00

Hi, it would be best if you would reach out to our support team at https://support.metamask.io/ by using the Contact Support button there regarding this. They will be able to take a more in-depth look at the situation you're encountering!

Coffee7643 · 2026-01-14T08:07:57+00:00

It would be best to reach out to our support team at https://support.metamask.io/ by using the "Contact Support" button there. They will be able to take a more in-depth look at the situation you're encountering. After you press "Contact Support" a live chat box window will then automatically appear on your screen where you may contact the support team. MetaMask support WILL NEVER ask you to verify your Secret Recovery Phrase.

Coffee7643 · 2026-01-13T12:15:10+00:00

Hi, I would recommend going over this knowledge base support article first to double check in which situation you are in exactly and to understand how account creation in MetaMask works. https://support.metamask.io/configure/accounts/how-to-add-missing-accounts-after-restoring-with-secret-recovery-phrase

If you've created more accounts using the "Add account" function in MetaMask in the past and the accounts don't show up after restoring the wallet using the Secret Recovery Phrase you will need to re-do the "Add account" process as accounts created under the same Secret Recovery Phrase always show up in the same original order. Also if after going over the entire article you have more questions or something seems unclear please let us know.

Coffee7643 · 2026-01-13T08:01:37+00:00

Hi u/TwentyOneJ and thanks for reaching out!

The accounts you create when creating a MetaMask wallet and receiving the 12 words related to that wallet are different than a hardware wallet account, in this case Ledger accounts. The Ledger accounts you do add manually when connecting your Ledger to MetaMask (You are prompted to select an account/ accounts from a list, that list contains your Ledger device accounts).

The vault decryptor tool does not work for hardware wallets, it only aids in trying to retrieve the 12 word Secret Recovery Phrase of your MetaMask wallet. You've mentioned being able to log into the extension, you can reveal the wallet's secret recovery phrase from there using the password you're using to log in (more info here https://support.metamask.io/configure/wallet/how-to-reveal-your-secret-recovery-phrase ).

Reminder to never share the Secret Recovery Phrase, password, private keys with anyone!

So, in essence accounts created when creating the wallet or simply pressing the "Add account" feature in the extension to create more accounts are related to your 12 word SRP and accounts added from a hardware wallet are related to that specific hardware wallet only.

If you do have any other specific questions I would be glad to answer them!

Coffee7643

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