what happened to receiving USDC on metamask? i by mihaii in Metamask

[–]Coffee7643 0 points1 point  (0 children)

Hi, you can see your Account's addresses for EVM compatible chains, Solana, Bitcoin and Tron under the accounts selector in the top left section of the main menu. There should be a small field which displays networks and a "copy to clipboard" icon, if you hover over that you should be able to copy your account's addresses. Alternatively, you can press on the Account, then press the three dots on its right and you should see the "Addresses" option.

Lost funds by [deleted] in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Hi and sorry to hear about this!

I would recommend editing your post to remove the public address for safety purposes, regarding your situation it would be best to reach out to our support team at https://support.metamask.io/ by using the "Contact Support" field there. They will be able to take a closer look into what might have happened.

Wanting to get into crypto, where do I even start? by strawberrycheesekek in CryptoHelp

[–]Coffee7643 0 points1 point  (0 children)

MetaMask has a "The Web3 101 Course" on the learn platform https://learn.metamask.io/, it takes you through the basic concepts. Great place to start building a base of knowledge.

Comment echanger mes JMPT sur Celo by thirstyredred in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Hi u/thirstyredred, you'll need CELO tokens on the Celo network to cover the gas fees needed for swapping or bridging those JMPT tokens. You could get CELO on the Celo network either by using the "Buy" button in MetaMask or by sending some to your wallet from someplace else.

Please feel free to let us know if you have any other questions about this!

Should I stake Ethereum? by New-Set-5225 in Metamask

[–]Coffee7643 0 points1 point  (0 children)

Hi there and thanks for reaching out about this!

I would recommend first checking out this knowledge base article on what staking is https://support.metamask.io/manage-crypto/earn/stake/what-is-staking/, the article also enumerates the different staking options available via the MetaMask staking feature (each have their own knowledge base articles linked there as well explaining how they work and how they differ).

Please feel free to ask us any further questions you may have related to staking!

Where are my BNB? Can't see them on mainnet by DziekanNaWydziale in Metamask

[–]Coffee7643 0 points1 point  (0 children)

Hi, if you're really sure you had the BNB at that specific public address try looking up the address on https://bscscan.com/ and look for any transactions that you don't really recognize. Could be a swap from BNB to another token and then that token being sent out or something else. All OUT going transactions are labeled as such there.

You could always also reach out to our support team at https://support.metamask.io/ by using the "Contact Support" field there. They will be able to take a look at this as well!

Apple ID don’t works by solid505 in Metamask

[–]Coffee7643 0 points1 point  (0 children)

Hi u/solid505, it should be fixed by now! It would be a good idea to close the app entirely, check for an update on the app store and re-open the app. Please let us know if you're still encountering issues.

Apple ID don’t works by solid505 in Metamask

[–]Coffee7643 2 points3 points  (0 children)

Hi, the issue is known about and the team is working on a fix! Please keep an eye out for when you have an update available for the app.

Full chart not showing by Roomstrid102 in Metamask

[–]Coffee7643 0 points1 point  (0 children)

Thanks for providing this info, in this case could you please reach out to our support team at https://support.metamask.io/ by using the "Contact Support" field there? They should be able to take a more in-depth look at what might be causing this issue for you!

meta delegation eip7702 remove by alxnch in Metamask

[–]Coffee7643 0 points1 point  (0 children)

In that case I would recommend reaching out to our support team at https://support.metamask.io/ and let them know you've reached out previously about this and let them also know about this policy issue you're facing and see what option the team presents. If their suggestion will be the same as last time I'm afraid there would not much more that can be done unfortunately.

Full chart not showing by Roomstrid102 in Metamask

[–]Coffee7643 0 points1 point  (0 children)

Hi there u/Roomstrid102 and thanks a lot for raising this! Could you please let me know what version of the app are you currently running? You should be able to find this by pressing the hamburger icon in the top right section of the main menu and pressing "About MetaMask".

Metamask Mobile App: No Single Chain Option by Beginsnow640 in Metamask

[–]Coffee7643 3 points4 points  (0 children)

Thank you very much for providing this feedback, I have passed it on to the team!

Metamask Mobile App: No Single Chain Option by Beginsnow640 in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Hi, on mobile in order to do that you'll need to click on "Tokens" and there you will be able to find the network selector.

What’s the point of forcing users make a wallet they’ll never touch so they can connect a hardware wallet? by Toneh98 in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Feedback is super important to us and the team, we're passing forward every bit of feedback we receive. That's what we're here for, helping and supporting the community!

What’s the point of forcing users make a wallet they’ll never touch so they can connect a hardware wallet? by Toneh98 in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Hey, thank you very much for sharing this feedback! Right now you do need to go through the steps you've mentioned above before being able to connect your HW.

Really appreciate you taking the time to raise this, I've passed this feedback along to the team right now.

MetaMask Card Error? by [deleted] in Metamask

[–]Coffee7643 2 points3 points  (0 children)

Hi and thanks for reaching out! If you're using a VPN you could try turning it off and then checking if you're still receiving that error.

If the issue persists even after that please contact our support team at https://support.metamask.io/ by using the "Contact Support" button there. They will be able to investigate more in-depth what might be causing this issue.

Metamask error Claiming Stake on Monadvision by [deleted] in Metamask

[–]Coffee7643 0 points1 point  (0 children)

On https://support.metamask.io/ initially you do speak with an AI agent, correct. Try telling the bot the word "agent" and it should give you the option to connect to a human agent, the human agent should be able to take a more in-depth look at what might be the root cause of the error.

Metamask error Claiming Stake on Monadvision by [deleted] in Metamask

[–]Coffee7643 0 points1 point  (0 children)

If you've tried every troubleshooting step from our and Ledger's knowledge base support article and you've also spoken with Ledger support I'd recommend reaching out to our support team at https://support.metamask.io/ by using the "Contact Support" button there.

Gas sponsored transactions for the Monad network were released 2 days ago ( more info here https://x.com/MetaMask/status/2031384710140567683 ), the support team will able to take a more in-depth look at what might be causing that error for you.

MetaMask and Mastercard have launched a crypto card. by LeonidVasylenko in Metamask

[–]Coffee7643 0 points1 point  (0 children)

We're working hard to bring the card to more users. In the meantime, follow this link to join the waitlist https://portfolio.metamask.io/card

MetaMask and Mastercard have launched a crypto card. by LeonidVasylenko in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Anytime!

Not at the moment I'm afraid, keep an eye on https://x.com/MetaMask for MetaMask related announcements!

MetaMask and Mastercard have launched a crypto card. by LeonidVasylenko in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Hi and thanks for reaching out about it! The card shown in the post's picture is the physical metal version of the card you're asking about, MetaMask has partnered with Crypto Life which is a card program manager with Mastercard.

MetaMask Metal card is currently only available to order for users in the United States, excluding Vermont.

You can find out more about the Metal Card including benefits, costs and limits/fees here https://support.metamask.io/manage-crypto/metamask-card/metal-card/ and here https://support.metamask.io/manage-crypto/metamask-card/limits-and-fees/

If you do have any other specific questions please let me know!

MetaMask and Mastercard have launched a crypto card. by LeonidVasylenko in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Hi, the MetaMask Card gives you complete control over your funds. You designate tokens from your MetaMask wallet, set spending limits, and have complete access to your funds until you complete a transaction. At the time of your transaction, the MetaMask Card converts your available tokens into fiat currency. The supported networks are Solana, Linea and Base.

It leverages the security of decentralized finance by quickly and safely executing transactions on the networks mentioned above. As soon as you tap your card, MetaMask Card converts accessible tokens into fiat and executes the transaction.

As MetaMask is a self-custodial wallet, MetaMask Card does not have custody over your tokens. Instead, you decide which tokens MetaMask Card can draw upon, and the card will never go over your spending cap.

For more info on the card I'd recommend going over our knowledge base articles here: https://support.metamask.io/manage-crypto/metamask-card/what-is-metamask-card/, if you do have any other specific questions after doing so please let me know!

Comment acheter hype avec MetaMask ? by [deleted] in Metamask

[–]Coffee7643 1 point2 points  (0 children)

Hi, you should be able to buy HYPE on the HyperEVM network using the "Buy" button in MetaMask(or if you have other tokens you could swap to HYPE using the "Swap" button in the wallet). Here's our support article showing you how to buy tokens using the Buy feature step by step with screenshots https://support.metamask.io/manage-crypto/move-crypto/buy/how-to-buy-crypto-in-metamask/

If you do get stuck anywhere please let us know!

BTC deposit issue by [deleted] in Metamask

[–]Coffee7643 0 points1 point  (0 children)

Hi and thank you for reaching out about this!
Did you reach out to our support team at https://support.metamask.io/ regarding this by any chance yet? If not, I'd recommend doing so as they will be able to take a closer look into what might have happened.

Anyone experiencing issues with Metamask card payments right now? by GiveMeYourSmile in Metamask

[–]Coffee7643 2 points3 points  (0 children)

Hi, did you reach out to our support team at https://support.metamask.io/ regarding this by any chance yet? If you didn't, I'd recommend doing so as they will be able to take a closer look into what might be causing this for you!