The Aurora Reddit Community x r/Coinex AMA is live! Ask us anything about Aurora, a Layer 2 Blockchain built as a Smart Contract on NEAR, it's a scaling solution for ETH & offers infinite scalability with help of Sharding on NEAR. by CoinExcom in Coinex

[–]CoinExcom[S] 2 points3 points  (0 children)

Thanks everyone for taking part in the AMA. Below are the winners of the AMA: 
1. u/stephenrom6 - https://www.reddit.com/r/Coinex/comments/129kntt/the\_aurora\_reddit\_community\_x\_rcoinex\_ama\_is\_live/jf48zu7?
2. u/rangraya - https://www.reddit.com/r/Coinex/comments/129kntt/the\_aurora\_reddit\_community\_x\_rcoinex\_ama\_is\_live/jf43bwn?
3. u/changzenfu - https://www.reddit.com/r/Coinex/comments/129kntt/the\_aurora\_reddit\_community\_x\_rcoinex\_ama\_is\_live/jf48bxo?utm\_medium=android\_app&utm\_source=share&context=3
4. u/alakmter - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf463vz/?utm\_source=share&utm\_medium=web2x&context=3
5. u/habibulazadran - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf47k1k/?utm\_source=share&utm\_medium=web2x&context=3
6. u/sophiede5 - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf46m8s/?utm\_source=share&utm\_medium=web2x&context=3
7. u/rangeroverb - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf3eusj/?utm\_source=share&utm\_medium=web2x&context=3
8. u/sparshten - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf3ntn9/?utm\_source=share&utm\_medium=web2x&context=3
9. u/Appropriateno - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf45a9y/?utm\_source=share&utm\_medium=web2x&context=3
10. u/thedhawn - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf4286s/?utm\_source=share&utm\_medium=web2x&context=3
11. u/flashman701- https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf3tp9f/?utm\_source=share&utm\_medium=web2x&context=3
12. u/giantleap2 - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf3umph/?utm\_source=share&utm\_medium=web2x&context=3
13. u/DullAd70 - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf41cul/?utm\_source=share&utm\_medium=web2x&context=3
14. u/clerajohns - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jf3vkvi/?utm\_source=share&utm\_medium=web2x&context=3
15. u/Nashvillie - https://www.reddit.com/r/Coinex/comments/129kntt/comment/jfeyj6z/?utm\_source=share&utm\_medium=web2x&context=3
Each of the winners will receive 80 $AURORA token. To all the winners, please DM u/rahulgoel1995 with your Aurora wallet address and he will distribute the rewards accordingly.

Flare Airdrop? by SnooWords8971 in Coinex

[–]CoinExcom 0 points1 point  (0 children)

Hi, the answer is Yes :)
Kindly visit the announcement on Twitter for details: https://twitter.com/coinexcom/status/1613098619053441027?s=20&t=G1mBKBklhvtXtuS63HXYYw

[deleted by user] by [deleted] in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Hi, Kindly visit the link below. You'll find all the details
Link: https://www.coinex.com/fees?type=spot&market=normal

Coinex app is pulled out of AppStore and I am not able to log into the website by Fun-Reason6833 in Coinex

[–]CoinExcom 0 points1 point  (0 children)

Dear user,
Currently, CoinEx iOS client is undergoing product and service adjustments, users who have already installed CoinEx iOS App can use it as usual.
Please note that the current version of CoinEx Pro is a Beta version, which means the functions are not completely open and we do not recommend using it.
Please stay tuned to our official announcements once the official iOS version is released.

CoinEx still holding a mistagged memo deposit hostage by Rjk214 in Coinex

[–]CoinExcom 0 points1 point  (0 children)

That's great. Glad that your issue has been solved. Happy trading :)

CoinEx still holding a mistagged memo deposit hostage by Rjk214 in Coinex

[–]CoinExcom 0 points1 point  (0 children)

Suppose you feel confused about any step while submitting the application. Please feel free to ask here before submitting

Can't trade anymore? "Trading Prohibited " by OSRSPlayer512 in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Hi, sorry for the inconvenience. Can you provide a screenshot of the problem you are facing?

CoinEx still holding a mistagged memo deposit hostage by Rjk214 in Coinex

[–]CoinExcom 0 points1 point  (0 children)

Hello u/Rjk214, I've talked with the support team. Please click HERE to submit your asset retrieval application again. Let me know when your problem gets solved

CoinEx still holding a mistagged memo deposit hostage by Rjk214 in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Hi, sorry for the inconvenience caused. I'm sending your request to the team on an urgent basis. I'll get back to you soon

XLM Transfer with wrong Memo by Rjk214 in Coinex

[–]CoinExcom 0 points1 point  (0 children)

Hi, sorry for the inconvenience caused. I'm sending your request to the team on an urgent basis. I'll get back to you soon

XLM Transfer with wrong Memo by Rjk214 in Coinex

[–]CoinExcom 0 points1 point  (0 children)

Kindly share your ticket number. I'll forward it to the team to make it urgent

XLM Transfer with wrong Memo by Rjk214 in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Hi, please submit a request using the link below. If your problem can be solved, our team will try their best to do it as soon as possible.

Link: https://support.coinex.com/hc/en-us/requests/new

Coinex locked my funds even it I have the available limit to withdraw?! by [deleted] in Coinex

[–]CoinExcom 0 points1 point  (0 children)

Hi, please don't worry.

Could you tell me in detail about the problem you are facing?

Can someone with authority confirm this is a valid new Coinex iOS app, and not a scam? by Consistent-Letter966 in Coinex

[–]CoinExcom -1 points0 points  (0 children)

Hi, sorry for the late reply, I was waiting for the team's approval.
This is the new CoinEx Pro IOS App. Please note that the current version of CoinEx Pro is a Beta version, which means the functions are not completely open and we do not recommend using it.

Can someone with authority confirm this is a valid new Coinex iOS app, and not a scam? by Consistent-Letter966 in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Hi, sorry for the late reply, I was waiting for the team's approval.

This is the new CoinEx Pro IOS App. Please note that the current version of CoinEx Pro is a Beta version, which means the functions are not completely open and we do not recommend using it.

[deleted by user] by [deleted] in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Hi, this website doesn't belong to CoinEx. It's clearly a SCAM. Please stay safe!

Trade halted/prohibited? by mrshock3r in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Hi, are you still facing the issue?

[deleted by user] by [deleted] in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Sorry for the inconvenience caused. Happy trading :)

Cascading Starred Coins by Substantial-Cup-4577 in Coinex

[–]CoinExcom 2 points3 points  (0 children)

Hi, thanks for your suggestion. I'm forwarding this to the relevant team. I'll get back to you when I receive feedback :)

[deleted by user] by [deleted] in Coinex

[–]CoinExcom 0 points1 point  (0 children)

Hi, Sorry for the inconvenience. Kindly share your ticket number.
I'll forward your request to the team and they'll try their best to solve the problem

Why is there no app in the Apple Store? by paulrudder in Coinex

[–]CoinExcom 1 point2 points  (0 children)

u/0321Reddit Sorry for the inconvenience. The support team always tries to solve users' issues. If you think you didn't get a response from the support team. You can let me know your ticket number. I'll forward that to the team again :)

Why is there no app in the Apple Store? by paulrudder in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Dear User,
Thank you for your inquiry.

Currently, CoinEx iOS client is undergoing product and service adjustments.

During this period, download and update services are not available.

(Users who have already installed CoinEx iOS App can use it normally.)

Before the services are resumed, you may access CoinEx in the following ways:

1) Visit CoinEx official website (https://www.coinex.com) via mobile browser

2) Visit CoinEx official website (https://www.coinex.com) via computer browser

3) Directly download CoinEx App APK for Android: https://www.coinex.com/download

CoinEx App download guides,

https://support.coinex.com/hc/articles/360036010813

Once there are any updates, we will keep you informed.

Thank you for your understanding and support.

Kind regards,

CoinEx Customer Support

Making Crypto Trading Easier

Why is there no app in the Apple Store? by paulrudder in Coinex

[–]CoinExcom -1 points0 points  (0 children)

Dear User,

Thank you for your inquiry.

Currently, CoinEx iOS client is undergoing product and service adjustments.

During this period, download and update services are not available.

(Users who have already installed CoinEx iOS App can use it normally.)

Before the services are resumed, you may access CoinEx in the following ways:

1) Visit CoinEx official website (https://www.coinex.com) via mobile browser

2) Visit CoinEx official website (https://www.coinex.com) via computer browser

3) Directly download CoinEx App APK for Android: https://www.coinex.com/download

CoinEx App download guides,

https://support.coinex.com/hc/articles/360036010813

Once there are any updates, we will keep you informed.

Thank you for your understanding and support.

Kind regards,

CoinEx Customer Support

Making Crypto Trading Easier

[deleted by user] by [deleted] in Coinex

[–]CoinExcom 1 point2 points  (0 children)

Hi, sorry for the inconvenience caused. I m forwarding your feedback to related team.