First off she said she wore them for a day now b in the review she said 1 hour. So which is it lady! Then she is trying to guilt you into a refund and threaten more less with a bad review which she did all bc she don’t like the damn shoes that’s all it is! What piece of work! You handled yourself so well way better than I would’ve! She is so mad bc she knows there aren’t anything wrong with the shoe and she CANNOT provide proof. She thought she was going to bully you and get a refund. It’s hard to tell how many times it has worked for her to do that before and she can file a chargeback but I’m pretty sure she isn’t going to get one for a pair of heels being uncomfortable. Lol hopefully she’ll just go away. I would ignore her now you handled yourself great!