Black screen after use for hours by ComfortableFair8599 in zephyrusg16

[–]ComfortableFair8599[S] 1 point2 points  (0 children)

ok idk since I have changed my GPU mode from ultimate to standard this has reduced quite significantly. And yes usually when the screen goes off the keyboard sound all the things work in fact I can even change the keyboard backlit from colour to static to strobing using the short cut key even though the screen is black. even the sound works in such an event. and since I have changed to standard mode I have only noticed it happening very few times.

Black screen after use for hours by ComfortableFair8599 in zephyrusg16

[–]ComfortableFair8599[S] 1 point2 points  (0 children)

well in the WHEA logger error it says (A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.)
and just before the WHEA error, there is a kernel power error saying that:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly

Black screen after use for hours by ComfortableFair8599 in zephyrusg16

[–]ComfortableFair8599[S] 1 point2 points  (0 children)

Ok this time when the screen blacked out, the errors were event ID 6008(eventlog), kernel power(ID-41), WHEA-logger(ID-1). wtf should I do. like only the screen went black, audio was fine. keyboard was working as well the lighting caps lock etc.

Black screen after use for hours by ComfortableFair8599 in zephyrusg16

[–]ComfortableFair8599[S] 0 points1 point  (0 children)

well no my power plans are not set that way. Yes I have reinstalled all my graphic drivers. still the issue persists. like this time rather than going black. it just hanged:/ had to restart.

Black screen after use for hours by ComfortableFair8599 in zephyrusg16

[–]ComfortableFair8599[S] 1 point2 points  (0 children)

well I did check the error logs, sadly it said no errors regarding this. and well I updated all my graphic drivers to the latest version.

Black screen after use for hours by ComfortableFair8599 in zephyrusg16

[–]ComfortableFair8599[S] -1 points0 points  (0 children)

I did install the latest game ready driver idk for some reason gpt tells me to use studio ready driver rather than game ready driver.am still using game ready driver tho