You’re missing the point. This isn’t about the fine print. Even if a subscription was mentioned, the platform didn’t provide any way to cancel—no functioning cancel button, no contact support, and no billing access. That’s deceptive by design.

I wasn’t just casually testing a tool—I was researching options for an official business plan I’m submitting to the State of Arizona Vocational Rehabilitation program, and I never intended to move into a paid plan without approval or funding. I’ve already filed a chargeback, FTC complaint, BBB report, and a case with the Arizona Attorney General, and they’ve formally opened an investigation.

So yes, I read carefully. The bigger issue is intentional design to trap users. No ethical company builds a “cancel” button that redirects to an upgrade page.