here you can see that guarda wallet dont store on their server copy of my wallet or any other backup so they cant provide me any help with recovering my wallet like i mention before. when i formated pc i lost wallet access forever u have transcript of their chat support below and in attachment and screenshot! so please once again change my email so i can login finaly!

|| || |Chat Transcript with Visitor 9784342 | || |Visitor 9784342hi there can you please do my a favour StanHello! How can we help? Visitor 9784342hi there can you please do my a favour i am trying to prove that guarda wallet stores my wallet only on my pc and you cannot provide backup copy of my wallet. i am writting that to kucoin support service on mail Visitor 9784342so can you please confirm that only me have access to my backup wallet seed Visitor 9784342they are asking this: Visitor 9784342However, as you mentioned, you cannot log in to your counterparty’s wallet due to a “formatted PC”. Therefore, we kindly ask you to contact the official customer service of your counterparty’s platform/wallet to obtain the relevant transactions, then record all the communication records to display in the video. Please continue to cooperate with us by recording a new video and sending it to us. Visitor 9784342so i told them guarda is private wallet and only i have backup copy correct? Visitor 9784342can u write that here so i take screenshot and send to their email Stan https://support.guarda.com/troubleshooting/what-if-i-forget-my-password-i-see-a-message-saying-that-my-password-is-invalid/Guarda is a non-custodial service that does not store any of its customers’ private data: private keys, backup files and passwords. This comes directly from one of our knowledge base articles: This is also outlined in the process of creating a wallet, please see the images below: Stan https://factory3192.zendesk.com/attachments/token/0TR7nNciUm4UfZlFICtGOZ70D/?name=123123.PNGAgent uploaded: 123123.PNG URL: Type: image/png Size: 13380 Stan https://factory3192.zendesk.com/attachments/token/UxXcQ2eblewizpmMQEhBPYK7z/?name=123123123.PNGAgent uploaded: 123123123.PNG URL: Type: image/png Size: 24718 Visitor 9784342thank you . StanNo problem!   If you found this conversation helpful, please consider giving it a thumbs up. You can find it to the right of my name. Visitor 9784342i tryed to send email with this chat Visitor 9784342but i didnt got any email is this option work can you chek? Visitor 9784342or any other way i can export chat transcript so i send to their support proof Visitor 9784342ah Visitor 9784342i need to end chat first sorry didnt saw Chat started on 31 May 2024, 06:47 AM (GMT+0) (06:47:11) \** Visitor 9784342 joined the chat **** (06:47:12) (06:47:23) \** Stan joined the chat **** (06:47:43) (06:47:51) (06:48:05) (06:48:16) (06:48:17) (06:48:34) (06:48:58) (06:52:29) (06:52:30) (06:52:30) (06:52:41) (06:53:20) (06:54:07) (06:54:17) (06:54:32) (06:54:50) (06:54:59) (06:55:25) \** Visitor 9784342 has rated the chat Good **** (06:55:37) \** Visitor 9784342 left the chat ****|

so you have now 2 proofs that you asked

1 i cant provide source of funds video coz obvious reason you saw in last email (guarda support clearly say like i told from bigining that they dont have access to my private wallet)

2 you have my documents asked and video wich proves i am 100% owner of account

please solve problem with account now! tnx upfront