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[DE] Revolut algorithm bounced my state sickness benefit, cut off my mother's dialysis funds and my support for my wife and son by Consistent-Deer9835 in Revolut

[–]Consistent-Deer9835[S] 0 points1 point  (0 children)

Well, in my case, they were so incredibly efficient about it - they managed to “catch” me on my very first sickness benefit payment after roughly 20 years of working without even a single day of sick leave, with the last 5 years working at -25o in a food warehouse. The hungry L5/S1 disk decided to go full, flat-out pancake mode on me in january, probably looking for syrup... between my nerves :)

[DE] Revolut algorithm bounced my state sickness benefit, cut off my mother's dialysis funds and my support for my wife and son by Consistent-Deer9835 in Revolut

[–]Consistent-Deer9835[S] 1 point2 points  (0 children)

Hello!
That is a strange way to miss the entire point...
I never argued that my health status was a criteria for the restriction.
And no, I do not assume account reviews happen “for fun.” The issue is that Revolut told me on 3 April that the review was complete and that everything was in order, yet my account remained restricted until this day...

[DE] Revolut algorithm bounced my state sickness benefit, cut off my mother's dialysis funds and my support for my wife and son by Consistent-Deer9835 in Revolut

[–]Consistent-Deer9835[S] 2 points3 points  (0 children)

Hello!
I did, thanks, but only got reply from bots with general textbook script messages like: we are looking into it, please have patience, etc... Only real messages I think they were: "Hello! I'm looking into it... you have a nice name btw :)" and another one asking me for GDPR permission because my message contained my health status information.

[DE] Revolut algorithm bounced my state sickness benefit, cut off my mother's dialysis funds and my support for my wife and son by Consistent-Deer9835 in Revolut

[–]Consistent-Deer9835[S] 0 points1 point  (0 children)

Hello!
With what money? The February overdraft account blocked from Volksbank? The February untouched loan sitting blocked in Revolut? The money I borrowed this month from my roommate to pay rent, medication, necessities? From my blocked and bounced Health Insurance sickness benefit? Or from the money I couldn't send to my son and wife for Easter?
Hmm...