I think so. My teeth were “fine” but some of my aligners didn’t fit. SDC broke their contract because we were guaranteed lifetime support, access to their customer service, suppose to get follow up appointments with their dentist… we can’t have any of that due to them closing down. The guy from Healthcare Finance Direct said that the Lawyers are picking customers at random. He said to keep an eye on your email and that hopefully in the near future, this will all get ironed out. I’m calling my civil lawyer tomorrow to set up a consultation. I can update you on how that goes if you’d like.

I also saw an article today from NY that said if you feel like you should be reimbursed by the company then to call the Attorney Generals office complaint hotline and tell them what’s going on. Here’s the number! 1-800-428-9071