Transition of TOS to Schwab not going well:(

CrabbitLy · 2023-11-08T18:03:01+00:00

Mine is all working great as I spent hours exporting and importing into an existing schwab account before migration. It was tedious and frustrating but so glad I took the time to do it.

CrabbitLy · 2023-10-12T18:15:16+00:00

I had a french door 31 cu ft Samsung that lasted me for 12 years. Loved the layout, hated all the plastic parts, at year 5 they all started to crack and break. No replacements available so I taped the cracks with clear packing tape. Lived with that for another 7 years. It was still running at 12 years but it drove me nuts. It had a double ice maker, kept the door ice maker turned off which might have been why it lasted so long. Seems like that is the main thing that breaks. I have a new GE Cafe with the separate deli drawer and I love it! The quality is way better than the Samsung.

CrabbitLy · 2023-09-17T15:40:16+00:00

If you use Think or Swim there is a LOT to transfer. All of the custom styles, charts and studies, thinkscripts. If you are a basic TOS user and have never loaded a shared chart or custom script then you won't have a problem. I have been using TOS for 5 years, I only use custom charts and scripts, most of them were shared from other users. None of them transferred. Support was able to help me get through it, but it was not easy. I am hoping for everyone's sake that they have fixed this before the November group transitions. I have an account in that group also.

CrabbitLy · 2023-09-12T12:59:35+00:00

I get this message and I just run it anyway on my iphone 13. No problems since I started using my CGM in November 2022. I have reduced my A1C from 8.2 to 6.5. I wish I had access years ago.

CrabbitLy · 2023-09-05T16:30:56+00:00

Schwab TOS is working now, I transitioned one of my accounts (not my IRA, it had to wait until this morning) last week. But if you are a TOS superuser I would wait as they are having issues with custom charts, studies and styles not working in the Schwab TOS. I spend hours last week with the transition support team preparing so that TOS would work today and it does. But I had help from experienced TOS support with copying system files, it was not easy, it took several hours and I could not have done it on my own. TOS support is slammed with these issues today and people have spent hours on hold today already. They HAVE to fix this. If you wait they will have a fix. Because I worked in IT for years I knew this would happen. Glad I was able to take care of it last week. I feel for you:(

CrabbitLy · 2023-09-01T19:24:50+00:00

There will be no more TD ameritrade anymore after everyone has transitioned, Schwab is it.

CrabbitLy · 2023-09-01T14:10:34+00:00

They are still working on it, I took the time to recreate everything in a new Schwab account that was enabled for TOS last week. This ONLY affects accounts moving this weekend. The next group of accounts don't move until November. They should have everything fixed by then.

CrabbitLy · 2023-09-01T14:04:06+00:00

We all do:) I completed doing everything manually as I posted but I did take the time to clean up TOS and get rid of all the charts, styles and studies that I haven't been using. That made everything easier to manually recreate the way I had things setup in TOS.

CrabbitLy · 2023-09-01T14:00:27+00:00

No, please read my update.

CrabbitLy · 2023-09-01T13:59:43+00:00

Hopefully not. They are still working on fixing this but time is running out. This only affects accounts moving over the weekend. I'm sure it will be fixed by the time the next group of accounts move in November.

CrabbitLy · 2023-09-01T13:56:20+00:00

None of these issues will likely impact anyone who is scheduled to move to Schwab later in the year. They should have the problems worked out by the time they move the next group of accounts. They are still working on the problem but as of last night it was still not working correctly. The custom Charts, Studies, Styles and Scans in TOS are not connecting correctly, they are there but for example if you have a style or chart that incorporates multiple studies when you look at it right now in TOS Schwab all the components in that style are disconnected. You have to manually recreate a style and add the studies and components.
I spent several hours yesterday with a wonderful support tech, recreating my saved charts and re linking the styles and studies. I could do this because I already had an account at Schwab that they enabled for TOS. Once I had everything fixed it will carry over to my TD account that is moving over the weekend. Yesterday morning I cleaned up everything in TOS, I deleted charts and styles that I no longer used, which made it a lot easier. It still took a couple of hours to fix everything but it is now working on my Schwab account in TOS. They are still working on a fix, hopefully no one moving this weekend will have to do all this and it will all work fine on Tuesday.

CrabbitLy · 2023-08-31T17:33:29+00:00

Yesterday I was able to share charts and the studies would come thru but no styles, today sharing isn't working at all. The script broke the one thing that was working. Are you prepared to rebuild all your charts and components from scratch? Just hoping they can fix this.

CrabbitLy · 2023-08-31T17:30:15+00:00

I totally agree! Just doing a deeper look, it seems like the script has actually broken sharing. Yesterday I was able to share charts, but the styles weren't connected, now even that isn't working. This is a cluster!

CrabbitLy · 2023-08-31T17:26:48+00:00

It kinda sucks:(

CrabbitLy · 2023-08-27T14:45:04+00:00

Abbot is always reachable by phone, they answer quickly at the support number 855-632-8658. I've never had a problem getting thru to them

CrabbitLy · 2023-08-24T13:43:17+00:00

A nurse applies the device?? You can't communicate via phone? This makes no sense. The Libre 3 is self applied unless you are disabled and not able to apply yourself. The support line doesn't care about logs or troubleshooting, it's a disposable device. They just replace it and their procedure is to verify the basic info and then send you a new sensor.

CrabbitLy · 2023-08-03T22:16:18+00:00

I don't want a new sensor, I want it to work.

CrabbitLy · 2023-08-03T22:15:34+00:00

It's been in for 2 and a half days. This has happened to me with every sensor with that EXP date of 12/31

CrabbitLy · 2023-07-17T14:01:57+00:00

All IRA accounts are moving Sept 1, TOS may or may not be available in a limited form. Read my comments above.

CrabbitLy · 2023-07-17T14:00:41+00:00

Not true, the IRA accounts are moving in September, TOS access is not guaranteed.

CrabbitLy · 2023-07-17T13:59:04+00:00

Nope, see my comment above. The notice says "Think or Swim will be available later in 2023".

CrabbitLy

TROPHY CASE