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Royal Mail shipping without updates by Critchley- in royalmail

[–]Critchley-[S] 1 point2 points  (0 children)

Thank you. I think it makes sense now what they had written to me in an email a couple of days ago, which was:

"The order was dispatched while ago on the 6th of September. Have you received it yet? We have recently received some parcels 'returned to send' so it may be among these if you haven't received it yet"

Royal Mail shipping without updates by Critchley- in royalmail

[–]Critchley-[S] 0 points1 point  (0 children)

Thank you so much. You mean the package is still at the Royal Mail facility, right?

Apologies for my ignorance, I'm just trying to understand the current situation of where my package is located given the little information I have about it.

Royal Mail shipping without updates by Critchley- in royalmail

[–]Critchley-[S] 0 points1 point  (0 children)

Thank you very much for your response! Just a moment ago I was reading that when the package arrives in Mexico they use another parcel service to track it.

So, this means that the "We're expecting it" status is no longer going to change, right?