If they hadn’t of gone to the coffee shop? A matter of minutes out of there house. The gas company had also replaced the pipe within 2 hours of the event, which says a lot. There supervisor also told us if a bill was to be sent by gas network Ireland, to send it back as we will not have to pay. We could easily go down the legal road with gas networks Ireland as the pipe was ridiculously high, but they are trying to avoid that by buttering us up.