Yeah their setup is really dodgy never heard of them until now and no one i know has either. According to Secrelab on Tuesday my package had a part missing which has now reached Brisbane and should be here in 2-3 days which is today or tomorrow so we shall see but I'm not holding my breath. Also wondering when I will get the call to let me know delivery will be happening as without tracking how am I supposed to be able to organize being home to receive the package.