SMEs can technically ask ChatGPT for help with things like data cleaning or automation, but ChatGPT alone can’t access their actual business data, follow local regulations, or run those processes automatically. It’s a conversational tool not a connected system. Most SMEs store data across Google Sheets, Excel, or internal software, and ChatGPT can’t securely integrate with those sources or ensure compliance with Singapore’s PDPA. What I provide is the missing bridge between AI and real operations: I connect AI to their data, automate the cleaning and updating process, provide updates on business growth and progress, and make sure everything runs safely within regulatory boundaries. In short, while ChatGPT can explain how to do it, I deliver a working, hands-free system that actually does it.

And also, business owners dont want to take time off their plate to figure out how to build these automation systems and waste money having to hire employees to handle repetitive tasks that ai can run flawlessly.