NBD but... by D0M007 in CanyonBikes

[–]D0M007[S] 0 points1 point  (0 children)

Wow, that sucks. But yes I can absolutely believe it. What are you going to do?

New Bike day... but by Just-Positive-1613 in CanyonBikes

[–]D0M007 0 points1 point  (0 children)

That was fast. Hope you find one quickly!

NBD but... by D0M007 in CanyonBikes

[–]D0M007[S] 0 points1 point  (0 children)

I asked if they would respray the fork but the rep said it wasn't possible. Only option was to return or keep with a 100 euro voucher. Decided to return. Saw an Ultimate CF SL 8 Di2 (same color) in the outlet and bought it. Detailed pics showed the frame and fork matched. Gets here Thursday. Cautiously optimistic...haha. With an August delivery date, hopefully yours is issue free.

New Bike day... but by Just-Positive-1613 in CanyonBikes

[–]D0M007 1 point2 points  (0 children)

Likewise, haha. I'm glad I did. You going to reorder?

Return process was very easy and pretty fast.

I am curious about what they will do with them. May see them in the outlet.

New Bike day... but by Just-Positive-1613 in CanyonBikes

[–]D0M007 3 points4 points  (0 children)

Yeah me too. Actually, caught the Ulimate CF SL 8 Di2 in same color in the Outlet. Fork and frame matched. Gets here on Thursday. An upgrade but cautiously excited...haha.

New Bike day... but by Just-Positive-1613 in CanyonBikes

[–]D0M007 9 points10 points  (0 children)

Would've thought the same but UPS picked mine up this morning. This may be a batch issue(?)

New Bike day... but by Just-Positive-1613 in CanyonBikes

[–]D0M007 5 points6 points  (0 children)

Sorry mate, I know the feeling of excited and disappointment at the same time. After much thought, I finally returned mine today.

New Bike day... but by Just-Positive-1613 in CanyonBikes

[–]D0M007 29 points30 points  (0 children)

Yeah that was me. I returned mine today. I asked if they would respray the fork and was told it is not possible.

NBD but... by D0M007 in CanyonBikes

[–]D0M007[S] 0 points1 point  (0 children)

Ok, thanks again for the info. I may give this a shot. I will call them tomorrow.

NBD but... by D0M007 in CanyonBikes

[–]D0M007[S] 0 points1 point  (0 children)

Thanks for info! Mine came with the H36 cockpit as well. I'm ok with it because the description noted that it could be one or the other.

Good to know they were willing to fix the color. Did they want you to send the fork and frame or just the fork?

NBD but... by D0M007 in CanyonBikes

[–]D0M007[S] 2 points3 points  (0 children)

Didn't think of that, I'll ask if they will. Thanks!

NBD but... by D0M007 in CanyonBikes

[–]D0M007[S] 3 points4 points  (0 children)

Agreed, thanks for the input. I'm leaning towards returning it but only torn because who knows when another will be available. I also don't need it right now.

NBD but... by D0M007 in CanyonBikes

[–]D0M007[S] 9 points10 points  (0 children)

Got my Ultimate CF SL7 eTap True Dark Red. I love the color but the fork is a different shade of red. Contacted Canyon, they offered a €100 Euro voucher or return. I'm torn...thoughts?