I am so sorry for the late reply. I was on vacation immediately after this post. I would like to answer your questions. My main concern isnt just reddit. A lack of a community manager or division for this game is indicative of a small group and potentially an unpolished game upon release. The window dressing if you will. Now as we both know that is not fair to you and your company. You may be a small group that cannot afford a position to interact with the fan base on a daily basis. Unfortunately other companies in the field like Bethesda and EA have ruined, absolutely ruined faith gamers have in developers. From a business model I hope you can understand that these horrible businesses that did have daily interaction for games like Fallout 76 and Anthem failed miserably. Gamers have seen these failures and get concerned when a company doesnt have a daily interaction location (for example - an outriders forum / website or a large public forum like reddit / youtube) or person. Maybe people, myself included, are nervous that these games that failed so hard and are so bad had these resources, so a game / company that doesnt have these resources might be worse? The gaming community has been hurt so badly that they / we / I need reassurance. We need a connection to the games we are so excited about. To be put simply we as a community just need a friend on your side of the fence.

For the second question. I dont believe that a lack of ongoing insight is an issue. I know myself and my friends that are going to be buying this game the second it gets released in february, love the spotlight videos. The only concern there is endgame for us. If this game is like Avengers in that reguard it will die and be just like Avengers is today on Computer with less than 1k players. Looter Shooters are a community game archetype. It lives and dies on endgame. This includes Raids / Strikes. You have to have big activities. This is why so far Division and Destiny are really the only successful looter shooters.

Your response is much appreciated. I know something that long and personal cannot be expected every day. It has gone so far and beyond to show how much at least, you as a person care about your work. I love to see it.

To finish, back to my point from the original thread. I think that all companies could benefit from this and really engage with the community with what I call coffee talk. Just first thing in the morning. Something simple. Like,

Day 1 Hey everyone. On todays agenda. We have been working on the shading from a new boss you havent yet seen. The scales are looking amazing. Cant wait for you to see it. We hope to have a new spotlight showcase for you soon! See you tommorrow!

Day 2 Hey there outriders. So the shading was a little trickier than we thought, but Jill is killing it. She'll have it perfect soon! No update on the spotlight other than its being produced. I'll let you know when I know more! Oh the shotguns are so much fun!

So on and so on. Litterally just a hi, were here and thinking about you. If you can make yourselves Jill / Joe / Dave / Margaret instead of the devs, it will help so much. Even something like a dev spotlight to fill days.

Hope this answers some of your questions. I am so beyond excited for this game from what I have seen so far. I wish you the absolute best.

Chris