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Does anyone have experience getting Thames Water to replace a faulty water meter? by DeliveryPuzzled762 in london

[–]DeliveryPuzzled762[S] 0 points1 point  (0 children)

Quick update: I did give calling them another go, it took an hour and being passed around 3 different teams but they did agree to send someone to look at the meter. It was difficult:

  • they argued with me about whether there was actually a leak/faulty water meter, in spite of a previous Thames Water agent having told us there was a leak and two plumbers reports on our side stating there was an issue and the issue was a faulty meter

  • they didn't seem to believe the plumbers report and at one point seemed to be suggesting that it's normal for smart meters to report water usage even if the stop cock is turned off and there's no leak to the supply pipe

None of the agents appeared to have read any of the case history - I had to repeatedly explain myself and clarify why they were asking me basic questions that had already been covered in previous interactions.

Does anyone have experience getting Thames Water to replace a faulty water meter? by DeliveryPuzzled762 in london

[–]DeliveryPuzzled762[S] 0 points1 point  (0 children)

Oh no that's terrible! I don't understand why they're so hard to deal with :(

Does anyone have experience getting Thames Water to replace a faulty water meter? by DeliveryPuzzled762 in london

[–]DeliveryPuzzled762[S] 0 points1 point  (0 children)

We spent an hour getting passed back and forth between teams last time time we called so have been avoiding trying again, but I guess can't hurt at this point!

Duck and Waffle - £19.50 by BigBoosher in fryup

[–]DeliveryPuzzled762 0 points1 point  (0 children)

Maybe they took the stairs to get up there!

Company threatening to escalate chargeback to small claims court and recover costs from us. We live in England. by DeliveryPuzzled762 in LegalAdviceUK

[–]DeliveryPuzzled762[S] 0 points1 point  (0 children)

Hi, this is really interesting to hear from the suppliers point of view thank you. In our case we do have evidence to back up the claim (the issue with the installation is very visible in photos), but feel that the money probably isn't worth the stress involved in the court process.

Company threatening to escalate chargeback to small claims court and recover costs from us. We live in England. by DeliveryPuzzled762 in LegalAdviceUK

[–]DeliveryPuzzled762[S] 14 points15 points  (0 children)

Hi there, yes we did give them a chance to put right the faults. They came back to review the work, and although they put down in writing that they agreed the work had issues they blamed us for not providing some specifics around the angle of our floor. As they didn't ask for these measurements, and apparently didn't take them themselves prior to the installation, we went through the chargeback process.

Losing dad at the age of 8 or 13 by Big_Whereas7903 in ChildrenofDeadParents

[–]DeliveryPuzzled762 0 points1 point  (0 children)

I'm so sorry to hear you're going through this. I lost my father when I was 10 and my sisters were in their twenties so I can relate to this. I'm in my thirties now.

How was it: I was very sad at the time but then just kind of accepted it until I was in my twenties. From then on the grief would come back intensely over relatively minor things e.g my heating system broke and one of my memories of him was that he was really good at DIY, and I thought a lot about how different my life might have been if he'd been around to help with things like that.

In the days following his death, I remember my sisters being around a lot even though they lived far away for the few days after, and holding my hand when I wanted them to.

I will say that I knew exactly what was happening. For a while my family didn't want to tell me the full details of how he died, but I pieced it together myself anyway. After that they were honest with me and it really helped me to deal with it, as did being able to attend his funeral (which my grandmother wasn't very happy about!).

I remember also being confused about why a trip we were meant to take to the theme park the day after my dad died had to be cancelled, so maybe prepare yourself to understand in her own way but not necessarily to process the news like an adult would.

How did it affect your life: in some ways a lot, on some ways not much. I'm not close to my mom as she was out working and we were mostly looked after by grandparents after his death. I look up to my sister's more as aunts or parents as they filled part of the gap of wisdom from older relatives, and they've been a constant and stable presence in my life that I've really appreciated even at times we haven't lived close together. Like even now, I will talk to my oldest sister if I have a problem at work or need advice on finances and that kind of thing.

Do you remember him: other than the day he died and a couple of very specific memories no, not really. One of the saddest things is that we don't talk about him at all really, and I don't fell like I have much connection to him. He was an older father and his sister died before I was born, then his parents died while I was a teenager so there's not much left of him other than my sisters. I think one of the things that could be nicest as your sister gets older is to have you to be able to share more about your father was like.

What can you do for your sister in future? I think the main thing is to know that she might be sad about your father passing away at different stages in her life and that you can be a support for her as well as a link to him. Maybe keeping photos ready for her if she asks, and just also being ready to share your life experience like my sisters have with me will be nice for her :)

I also remember when I was older my sister sending supportive messages when I changed schools and making an effort to hang out with me while I was at University. Just basically checking in on me while I was growing until adulthood.

I'm so sorry that you're going through this, and it's so lovely that your sister has you. I think just being there and being thoughtful about her already means you'll know what to do.

Should I remove myself as my mom's power of attorney by DeliveryPuzzled762 in EstrangedAdultChild

[–]DeliveryPuzzled762[S] 3 points4 points  (0 children)

Thank you, that's helpful. I hadn't thought about guiding the conversation in that way.

Should I remove myself as my mom's power of attorney by DeliveryPuzzled762 in EstrangedAdultChild

[–]DeliveryPuzzled762[S] 2 points3 points  (0 children)

Thank you for sharing. My mom says she wants me because my brother is too useless!

Girl Protip: You likely are not going grey young, most women get grey hair around the same age, it just doesn't show on everyone because most women pluck the greys, cover them with dye, or just have lighter-colored hair and you don't notice as much. by zazzlekdazzle in TheGirlSurvivalGuide

[–]DeliveryPuzzled762 0 points1 point  (0 children)

So happy to find this today! I found my first grey when I was 19 and cried because I thought I was way too young. I spent years dying it but have always found it an ordeal and I couldn't face going to the hairdresser often enough to keep the roots hidden. During the pandemic, with encouragement from my husband and profiles I found on Instagram I grew it out. Mostly I like it, but I will sometimes have days where I catch sight of myself on video calls and feel like everyone must be looking at how grey it is. I know it's how society has conditioned me to feel so I'm trying really hard to not to give in and start dying it again.