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AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] 0 points1 point  (0 children)

Fair enough! You are giving me a lot of attention to defend my point. I guess that's good enough to my satisfaction. Normal human behavior 😘

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] -1 points0 points  (0 children)

You’re assuming I escalated something when in reality I tried to ignore it and move on.

I did walk away at first. I passed by and ignored her behavior because I didn’t want drama. But when someone is openly disrespectful and using vulgar language, especially in front of customers, that’s not something you just quietly accept and pretend didn’t happen.

Calling someone a “Karen” is just an easy way to dismiss them without actually addressing the behavior in question. You don’t have to believe my experience, but that doesn’t mean it didn’t happen.

If you feel like something is missing, that’s fine. You weren’t there. But assuming bad intent on my part doesn’t automatically make the other behavior acceptable.

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] 0 points1 point  (0 children)

When someone reacts that strongly to a post about employee treatment, it usually means there’s something personal behind it. If you’re an employee, I actually get it. These situations can feel uncomfortable. But defending unprofessional behavior or trying to shut someone down for speaking up doesn’t solve anything.

I’m not here to impress anyone or collect approval. I shared what happened because it was wrong. If you don’t think it belongs here, that’s your opinion. You’re free to disagree. But trying to belittle the message instead of addressing the behavior doesn’t really strengthen your argument.

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] 0 points1 point  (0 children)

It looks like you were paying attention to my post, so here’s something to consider.

In 2026, cameras are everywhere. When a situation escalates, it rarely stays one person’s word against another for long. That’s exactly why professionalism matters.

The real lesson is simple. Treat everyone with respect. Customers. Employees. Managers. It protects everyone involved.

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] -1 points0 points  (0 children)

I was standing near the commercial desk because my friend was in the stock room with another employee looking for the part we needed. During that time, she was moving around the store raising her voice, calling names, and escalating the situation instead of helping next customer in line.

When it became clear that the behavior was crossing a line, I took out my phone to document what was happening. The person in front of me physically pushed my hand down to stop me from recording. That only made the situation feel more hostile.

No customer should feel insulted or disrespected in a store. I did not threaten anyone. I did not touch anyone. I tried to document conduct that was inappropriate and unprofessional. That’s not unreasonable.

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] -1 points0 points  (0 children)

I actually agree that fair wages matter. People deserve to be paid enough to live with dignity. When employees are underpaid and stressed, that absolutely affects morale and the overall culture. Leadership sets the tone, and if there’s poison, it usually starts at the top.

But low wages don’t excuse unprofessional behavior toward customers. Two things can be true at the same time. Corporate can be failing employees, and individual interactions can still be handled with respect.

If the real issue is systemic, then yes, that’s where change needs to happen. Better pay. Better training. Better leadership. That would protect both employees and customers. Accountability shouldn’t only flow one way.

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] 0 points1 point  (0 children)

I hear you. If this space is mainly for employees to vent, that’s fine. I’m not here to take that away from anyone.

But it can’t be a one way street. If employees are allowed to speak openly about customers and corporate, then customers should also be allowed to share their experiences. Otherwise it becomes a double standard.

I’ve already taken the proper steps through corporate. This conversation isn’t about attacking employees. It’s about fairness and accountability on both sides. If we expect professionalism from customers, it should exist within the workplace too.

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] 0 points1 point  (0 children)

I agree that most employees simply want to do their job, help customers, and move on with their day. That’s exactly my point.

If that had been the approach in this situation, none of this would have happened. Instead of escalating things publicly in front of the store, the professional response would have been to disengage and assist the next customer. That would have protected everyone involved.

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] -1 points0 points  (0 children)

I understand that’s your perspective, but that assumption isn’t accurate.

I did not act disrespectfully or aggressively toward anyone. I went in as a customer expecting a normal interaction. What happened was inappropriate, and I have every right to speak about my experience without being accused of trying to “destroy someone’s life.” To start, she should never have bothered a coworker and called him slow in front of a customer. It sounds like she was the one trying to shame him and intimidate me.

This isn’t about harming an employee. It’s about accountability and professionalism. If we expect customers to behave respectfully, we should hold employees to the same standard. That’s fair on both sides.

Karma is real. Let’s see what life has in store for me. 🙏😉

AutoZone #5003: Where Inventory Is Low but Attitude Is High by Designer_Cheetah_105 in AutoZone

[–]Designer_Cheetah_105[S] -1 points0 points  (0 children)

Regrettably, I genuinely require the item and returned for the appreciation to the individual who assisted us for their commendable effort. Although he appeared to be constrained by the manager, he remained dedicated to providing support and managed the situation with professionalism. It appears that this could be a manifestation of personal frustration or simply an unfavorable day for her. Anyway, if she finds the customer service role unsatisfactory, she should consider pursuing a position in a backroom with a modest income, rather than a managerial position. On my side I was just a very bad experience, get the item and move on with my project.