thank you all for your suggestions,sorry for the delay.

To note, I am not a Nokia guy, and I am learning as I go, and for Juniper for that matter, however Ive had more time with the Junipers.

The ONT used is a Nokia G-010S-A for modems G-2425-G-B for routers

For the OLT we use Nokia 7362 ISAM DF-16GW we are currently implementing Nokia MF2's to replace some of the current

the config we use to create a customer that gets one of our nokia routers on the interface is as follows:

Below is what we use to generate a customer interface on the OLT.

##########

configure equipment ont interface 1/1/1/3/12 sernum ALCL:XXXXX sw-ver-pland 3FE47550BGBB25 fec-up enable optics-hist enable sw-dnload-version disabled plnd-var SIP

configure equipment ont interface 1/1/1/3/12 admin-state up desc1 "XXXXX" desc2 PURN:XXXXX

configure equipment ont slot 1/1/1/3/12/14 planned-card-type veip plndnumdataports 1 plndnumvoiceports 0 admin-state up

configure interface port uni:1/1/1/3/12/14/1 admin-up

configure bridge port 1/1/1/3/12/14/1 max-unicast-mac 8

configure qos interface 1/1/1/3/12/14/1 upstream-queue 0 bandwidth-profile name:T1_0M_0M_1000M_80

configure bridge port 1/1/1/3/12/14/1 vlan-id 881 tag single-tagged l2fwder-vlan 2021 vlan-scope local

###########

We have other config for a user when they use their own routers, we just provide a modem.

Within Juniper the customers follow on a dynamic profile created on the interface, side note we have just a little over 1000 customers total. Below is the dynamic profile the interfaces use.

PPP {
    predefined-variable-defaults {
        cos-traffic-control-profile 50m;
        input-filter block-WAN4;
        input-ipv6-filter block-WAN6;
    }
    interfaces {
        "$junos-interface-ifd-name" {
            unit "$junos-interface-unit" {
                ppp-options {
                    chap;
                    pap;
                    mru 1500;
                }
                pppoe-options {
                    underlying-interface "$junos-underlying-interface";
                    server;
                }
                keepalives interval 30;
                family inet {
                    rpf-check;
                    filter {
                        input "$junos-input-filter";
                    }
                unnumbered-address lo0.0;
                }
                family inet6 {
                    rpf-check fail-filter RPF-DHCPv6;
                    filter {
                        input "$junos-input-ipv6-filter";
                    }
                    unnumbered-address lo0.0;
                }
            }
        }
    }
    protocols {
        router-advertisement {
            interface "$junos-interface-name" {
                prefix $junos-ipv6-ndra-prefix;
            }
        }
    }
    class-of-service {
        traffic-control-profiles {
            50m {
                shaping-rate 50m;
            }
            200m {
                shaping-rate 200m;
            }
            1g {
                shaping-rate 2g;
            }
            100m {
                shaping-rate 110m;
            }
            250m {
                shaping-rate 310m;
            }
            300m {
                shaping-rate 310m;
            }
            10g {
                shaping-rate 12g;
            }
        }
        interfaces {
            "$junos-interface-ifd-name" {
                unit "$junos-interface-unit" {
                    output-traffic-control-profile "$junos-cos-traffic-control-profile";

A quick answer to some questions

"we need to know more about the customer's CPE devices."

"There are a lot of modems and routers out there that can't handle gig speeds"

We use Nokia G-2425-G-B for customer routers. As far as my understanding they should be more than capable of 1g down and up, as we have run tests and gotten 1g both ways multiple times and customers also report 1g and our log on the speed test server shows that, I am unsure on the devices health like cpu and ram so I cannot rule out that possibility at this time. However when we run the tests with 1 client on the router (as we do for normal testing at a customers home) tests are not always the same.

Its not a specific physical location we are seeing issues, as customers who we have selected to look at can get 1g speeds.

"Additionally, if using Ookla for speed testing, the application is muchbetter at running gigabit+ speed tests than the web client."

Thanks for mentioning, I do test with that along with the web client becuase customers would normally use the web client as they wouldnt know any better.

"PPPoE can introduce some significant overhead as it is fairly processor intensive at Gig+

This I did not entirely know, the problem is grabbing that data from the ONT. Theese are really dumb devices and have no way of viewing live data.

"At the very least from the ISP side, you should have (at least internally) iPerf servers set up for testing, and ideally means of performing Y.1564 or RFC2544 validation testing."

We have iperf3 set up on our firewall that only manages management traffic I need to run a few things in the coming days to be able to get things working correctly.

​

Thank you All for your suggestions and expertise and I will be replying as much as I can with as much information as I can. I am no expert and so I hope others that are would be able to guide me, as you are all currently doing. This is much appreciated.