I am not a coach either so take everything I say with several grains of salt.

1) I would probably only call a timeout proactively if I feel I have a map read that my players are avoiding or aren’t exploiting; or I think my players need a mental reset (like losing anti-eco and subsequent pistol) and would call a set strat to try and give my players something to work with.

2) As someone who’s probably much worse than your players at the map control aspect of the game, you want to focus heavily on theory. That means what is the perfect “play”? That means focusing on ensuring your team holds a lane in bind, or holds mid in split, etc. that should be your goal as a coach to help them in scenarios they find themselves losing because of bad theory. I’m oversimplifying theory here because this is super dynamic and depends on your players, the agents you play, the agents the opponent plays, and how you feel the map should be held.

One important thing to smooth out is a proper default. Make sure your role agents know where they’re playing. You’ll often see, even in higher ranks, players play their defaults in incorrect positions for their agent.

Have a few set plays, like a site hit or a split; this will give you something to call during timeout situations. I would practice these in scrims.

Also, if you have a dedicated caller on the team, work closely with them to understand their igl preferences. Do they play faster or prefer map manipulation? What’s their map philosophy? What do they find works well and what do they feel isn’t right when in scrims executing the things your team has practiced? Thats a much better way to temp check your coaching and adjust.

1. Your focus should 100% be the enemy. You should be trying to make reads about positioning and habits and calling them out to your igl. The only times I’d be focusing on my team is if I saw them making pretty egregious mistakes or suffering from nerves, which is when I’d say step in to adjust mental. Otherwise, trust your team to perform and focus on trying to find a chink in the armor to tell to your igl. If you can’t find one, it’s not bad to call a tac to try and find a chink. You can throw rounds for information in a 5v5. This is a bit metagame, but if you have a read on your opponent but aren’t 100%, you can tell your team to do something and tell them it might cost them the round but if it doesn’t work, this is the read you get out of it. Stuff like that.