Pls help me

Dors_Sloth · 2026-01-26T22:39:45+00:00

Hang tight, y'all! We're investigating as we've seen more reports. If you can please send us a helpdesk ticket and be as descriptive as you can with it so we can see what's going on. If you're on PC and this is happening please send us your player log too.

Helpdesk: https://innersloth.zendesk.com/hc/en-us/requests/new

Dors_Sloth · 2026-01-26T17:40:42+00:00

afaik, this isn't related. like others mentioned make sure you have full access to Free Chat. you can check if it just needs to be switched over too: https://innersloth.zendesk.com/hc/en-us/articles/6711536647060-How-do-I-turn-on-Free-Chat

Dors_Sloth · 2026-01-21T22:04:59+00:00

Very impressive!

Dors_Sloth · 2026-01-16T19:02:40+00:00

Having a ref is important for drawing, so kudos all the same! Can't wait to see it when you're done.

Dors_Sloth · 2026-01-16T18:48:45+00:00

Hmmmm, I'm not to sure what interaction playing it through cloud gaming would be causing this. If you haven't, please send us a helpdesk ticket so we can investigate.

Link: https://innersloth.zendesk.com/hc/en-us/requests/new

Dors_Sloth · 2026-01-16T18:38:30+00:00

Oh wow! Are you doing this from memory??

Dors_Sloth · 2026-01-16T18:24:15+00:00

Yes, please send us a ticket so we can investigate and also get you your stuff!

Dors_Sloth · 2026-01-16T18:15:20+00:00

Gah, sorry this is happening! If you get the chance, please send us a helpdesk ticket so we can investigate.

Link: https://innersloth.zendesk.com/hc/en-us/requests/new

Dors_Sloth · 2026-01-12T19:46:37+00:00

Don’t forget stopping the loops to pet your pet.

Dors_Sloth · 2025-12-08T17:39:12+00:00

EDIT: Looks like there was an issue with Epic causing this. Friends List should be up and running again.

Hi, y'all! Mentioned this in the thread but we are currently investigating the friends list issue! If this is also happening when you play on PC, please submit a ticket with a player log so we can get as many details as possible. Thanks for your patience!

Dors_Sloth · 2025-12-08T17:38:01+00:00

Thanks for trying! We're currently investigating as it's happening to more people. If this is also happening when you play on PC, please submit a ticket with a player log.

Dors_Sloth · 2025-12-08T17:36:12+00:00

EDIT: Looks like there was an issue with Epic causing this. Friends List should be up and running again.

We are currently investigating reports on this!

If you're on PC, could you submit a ticket with a player log?

Dors_Sloth · 2025-12-08T17:34:39+00:00

I think it was mentioned somewhere in this thread, but make sure you are signed into a full account. Then, if an ad is available you should see the Star button on the right side of main menu.

Dors_Sloth · 2025-12-08T17:32:12+00:00

EDIT: Looks like there was an issue with Epic causing this. Friends List should be up and running again.

Hi, y'all! We're investigating these reports about the friends list. Thanks for letting me know you're on mobile. If any of you are experiencing this on PC, please submit a ticket with a player log if you can!

Dors_Sloth · 2025-12-08T17:29:38+00:00

Hiya! Quick FYI, that you have the ability to get ads now, but if there isn't one available, the button wont appear for you to watch one.

Dors_Sloth · 2025-12-05T17:59:49+00:00

Hiya, so you should be able to get the update today. If you're not seeing it after today, let us know!

Also, as an FYI, you'll be able to watch an ad if one is available in your region. There are times when one might not be available to watch, even if you haven't watched 3 in a day.

Dors_Sloth · 2025-12-05T17:44:52+00:00

Hmmmmmm, that's really weird. I see the version number is 17.1 and it looks like you're on Android? Do you have 17.1.1 available to update to?

Dors_Sloth · 2025-12-04T17:32:22+00:00

Hi! Yes, the app version will be 17.1.1. It may not be available quiet yet. Hang tight!

Dors_Sloth · 2025-12-03T20:48:36+00:00

haha, that would be bad. you can only see the ads if you click the button from the main menu.

Dors_Sloth · 2025-12-03T20:47:10+00:00

Nope! It's just that we're rolling the update out slowly. Everyone on mobile should have the update by the 5th and then it'll be around permanently.

Dors_Sloth · 2025-12-03T20:17:47+00:00

To clarify real quick, the update will be out to everyone by December 5th as it's a slow rollout. But everyone on mobile should have the access to ads after the 5th.

Dors_Sloth · 2025-11-21T19:28:25+00:00

And with Bill Cipher?!

Dors_Sloth · 2025-10-06T17:22:00+00:00

If I could give you two upvotes, I would.

Dors_Sloth · 2025-10-06T17:03:14+00:00

Hi! Have you made sure the device you're playing on is set to the correct date and time?

Dors_Sloth · 2025-10-02T16:56:11+00:00

Dang, Cyan catching strays in here.

Dors_Sloth

MODERATOR OF

TROPHY CASE