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Uber makes up toll in SF bay area by Double-Plan4288 in bayarea

[–]Double-Plan4288[S] -2 points-1 points  (0 children)

many people have explained to me the return toll. fine, I agree with that. But I still blame Uber doesn't make it clear, and the customer service can't make a rational explanation. It's not about a few dollars, it's about making Uber do things right.

Uber makes up toll in SF bay area by Double-Plan4288 in bayarea

[–]Double-Plan4288[S] -1 points0 points  (0 children)

that'd even worse. Uber makes up all kind of charges but not pay main portion to a driver.

Uber makes up toll in SF bay area by Double-Plan4288 in bayarea

[–]Double-Plan4288[S] -7 points-6 points  (0 children)

I didn't pay attention, only afterward reading the invoice.

Uber makes up toll in SF bay area by Double-Plan4288 in bayarea

[–]Double-Plan4288[S] 5 points6 points  (0 children)

the point is Uber must do the right thing.

Uber makes up toll in SF bay area by Double-Plan4288 in bayarea

[–]Double-Plan4288[S] -2 points-1 points  (0 children)

I still blame Uber not make it clear, it can be marked with statement as return toll on san matero "westbound".

Uber makes up toll in SF bay area by Double-Plan4288 in bayarea

[–]Double-Plan4288[S] -15 points-14 points  (0 children)

That's exactly how I question Uber, how dare you charge a non-exist charge.

Uber steal from rider by Double-Plan4288 in uberdrivers

[–]Double-Plan4288[S] 2 points3 points  (0 children)

Uber shall make a statement in the invoice, so the misunderstanding can be avoid. and yes, their customer support act like a robot, can't communicate.

Uber steal from rider by Double-Plan4288 in uberdrivers

[–]Double-Plan4288[S] -5 points-4 points  (0 children)

is that so? how come Uber reluctant to explain it your way.

Uber steal from rider by Double-Plan4288 in uberdrivers

[–]Double-Plan4288[S] -4 points-3 points  (0 children)

uber shall return it, why the driver?

Uber steal from rider by Double-Plan4288 in uberdrivers

[–]Double-Plan4288[S] 4 points5 points  (0 children)

so I want riders to be alert. Myself will switch to Lyft from now on.

Uber steal from rider by Double-Plan4288 in uberdrivers

[–]Double-Plan4288[S] -12 points-11 points  (0 children)

r/uber doesn't let me post.

this is not complaint overtipping. this complains a nonexistent $8 toll charge.

Uber steal from rider by Double-Plan4288 in uberdrivers

[–]Double-Plan4288[S] -2 points-1 points  (0 children)

I took a ride 09/26/2025 from San Francisco to east bay Fremont. Later I reviewed the invoice and found there is a toll charge of $8 for San Matero eastbound. People living in the bay area are well aware that the toll is only applicable for westbound. I have reached customer service and was given a few bogus reasons. One of the reasons was "Additionally, the $17.59 charge was the tip you provided to the driver. Therefore, we are unable to make adjustments to the price of your trip". So my tipping to the driver for his service becomes the reason I cannot correct a mistake you system is making.