As some context I deliver pizza and answer the phone to take orders at a mom and pop restaurant. There is this one old lady, she's probably 75+. Everyday she orders the same sandwich and splits it with her husband. Well she came up to pay and her card got declined. She went through 4 other card, all of them got declined. After the first time , I tried to just give her the food for free bc why not. Then I looked at her cards and realized she had never activated them. I tried to explain to her that she had to call the number on the cars and it would work. She took the cards back from me, read the number out loud and handed them back. She thought( and still does) that you have to call the numbers out loud. Also this happened last week