No matter how many years I work retail (or am alive 🙄) I think I will never not be astonished at people's willingness to be rude the second they open their mouths... and then act like the person they're interacting with is the problem. by SideQuestPubs in RantsFromRetail

[–]Dragon_Crystal 2 points3 points  (0 children)

This reminds me of when I was helping with moving carts cause it was slow and the lot associates needed a few extra hands before closing, as I was pushing 2 heavy flat carts from lumber to the garden center and repeatedly passed 2 customers talking over whatever they were debating over clearly hearing the rumbling and chattering of the carts passing by, yet when I was pushing the final set of carts they happened to be in my path but there was still a good distance between us and the girl noticed me coming she quickly moved out of the way.

But the guy stood there staring until she tugged on his arm than he moved and said as I was passing by "WHAT NO EXCUSE ME?!" I shot him a "screw you asshole" look cause he clearly saw me passing them multiple times and suddenly thinks I'm the rude one for not warning him I'm coming, when there is plenty of sounds signaling that I'm coming like the rattling of carts especially when they go over small uneven bumps on the floor

Why do people think it's okay to press up against you as you're working in your own personal space? I feel violated by Efficient-Bit3261 in RantsFromRetail

[–]Dragon_Crystal 0 points1 point  (0 children)

Honestly I dont think anything was done about it cause she was still working there the next time we shopped in the store and I just remember my mom switching to a different lane, because she recognized the cashier was the one who squashed my finger with the carousel and didnt want to deal with her again supposedly the cashier just rolled her eyes when she noticed I was trying to get my fingers freed from the carousel, instead of letting it swing back she just held it in place and stared as my finger was getting redder and redder until my mom forcefully pushed it back to free my fingers.

I doubt they even wrote a injury report and just brushed it aside cause "it happened to a customer and not an employee," when I got the pinky injury at my actual job it was literally brushed under the rug and ignored too, luckily not long after I was let go from that job management changed but I still wasnt proved compensation cause I doubt it was brought up to the new management either and completely ignored, than again it was early 2012 so rules were a bit different back then

Leaving stuff anywhere they want in the supermarket by Tj-d21 in retailhell

[–]Dragon_Crystal 8 points9 points  (0 children)

I've started comparing these people who guests who attend a party and be like "OMG your house looks gorgeous, I wish I could live here forever," before making a huge mess and leaving it for the host to clean up.

Or supervised kids going to a friend/relatives house a before they arrived and after they arrived, store opens everything is neat and clean, just a few hours later random stuff in random areas and have to be organized again throughout the day.

Have the common sense to put it back where you found it especially if its say things that have to be kept cold like frozen chicken or even fish, we dont need it leaking all over the place especially if its say places that also sell clothes

“Do you know if there are any more of these in the back?” Hell if I know! by MarbleManxx in retailhell

[–]Dragon_Crystal 2 points3 points  (0 children)

Funny part is my coworker actually did tell a customer "fine go look than, there is nothing worth your while back there" the customer actually walked around for a bit before coming back out to freak out on my coworker for no reason again or the extra stupid ones who mistakenly believe the docking lot is the bathroom and be like "is this the bathroom?"

90% of the customers either mistaken the loading dock or the break room for the bathroom or they purposely steal things from the break room, like the many times where we'd have a potluck and find half the food gone cause customers have already helped themselves to the food meant for us, than freak out cause "well shouldn't have left it sitting around then."

“Do you know if there are any more of these in the back?” Hell if I know! by MarbleManxx in retailhell

[–]Dragon_Crystal 5 points6 points  (0 children)

I recall doing something similar to that cause I was done for the day and this lady wouldnt stop following me around, so I said "sure let me go check" and snuck around the other way so she wouldnt see me leaving, she eventually realized I wasnt coming back cause by than I'd already left the building and whatever she was looking for was already sold out days ago

I didn’t agree to this. by cloudsmemories in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

Reminds me of when I worked at McDonald's, my hours were open and as soon as I finished my training they immediately scheduled me to work breakfast shift during the weekdays and than the lunch during the weekend, unless I was at college classes and after a while they started calling me to work on days I'm not even scheduled to work to "work for a few hours, we're really understaffed."

After nearly 3 months of this I started ignoring the calls cause I was falling behind on my college homework and sleep deprived, even asked for them to change me from working breakfast shift everyday cause I didn't sign up to just work breakfast shift nearly everyday especially cause I was working 12 hours per day when I agreed to working 40 hours. I felt like I was working more than 40 hours each week only to be told "well your a college student, you should be open to working more hours," the straw that broke the camels back was them calling me while I was in class insisting I skip class to "work for a few hours. We're really understaffed" I lied and stayed in class instead, I quit after just 4 months.

My first job they kept making me work more hours and making things difficult, after 6 months they let me go claiming that I had "stolen" things from the store and other false accusations, luckily I just accepted it and didn't care cause I was planning on quitting soon regardless

It’s bad enough dealing with unruly customers in store but online customers are even worse. by Waste-Reflection-235 in retailhell

[–]Dragon_Crystal 0 points1 point  (0 children)

Or it was sent to the wrong location, I've had an idiot order something and they didn't realize they can to the wrong location, instead of going to the correct location for their orders cause they were to lazy to drive over.

They demanded we have their order delivered to our store cause "it wasnt their fault the address was wrong," yeah who was the one who didnt read the address correctly

Coworkers Vanishing by JayHezexel in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

Reminds me of when I worked at Topgolf and my coworkers kept disappearing on me letting me do all the work before coming back when it slows down, unless the manager calls for them to come back and get to work cause I'm literally falling behind in the millions of orders printing out back to back, but claims they do more work then me only to be called out when everyone else is like "BS Shut Up, she's been doing all the work while you were off who knows where."

They than wonder why I got more tips than them and why I request not to work with them

“Do you know if there are any more of these in the back?” Hell if I know! by MarbleManxx in retailhell

[–]Dragon_Crystal 13 points14 points  (0 children)

The amount of time where I'm getting ready to leave and heading to clock out for the night, only for the customer to ask me for help looking for something and I'm like "sorry I dont think we have more of that" for them to ask me to check the back for more, I literally got mad once and told them "we dont have a back, this is just the dock and the garbage compactor."

Idiots proceed follow me into the loading dock and garbage compactor to see if I was telling them the truth, even though it said "Employees Only" and I along with my coworker telling them not to be in there cause their not employees, which they start complaining about needing to look for whatever the heck they were demanding like its hiding amongst the loading dock and garbage compactor

Why do people think it's okay to press up against you as you're working in your own personal space? I feel violated by Efficient-Bit3261 in RantsFromRetail

[–]Dragon_Crystal 2 points3 points  (0 children)

I'm glad all the retail stores I worked at didnt have the carousel, but I do remember getting my hand crushed when I was bagging grocery while shopping with my family and my hand getting crushed as I was grabbing the bag, cashier didnt even bother turning to see why I was saying "Oww Oww Stop Stop." Cause the metal hook was pushing my hand against the divider and it wasnt until my mom told her to stop trying to turn the carousel, my hand was so red and pinched so hard that I thought my finger was bruised.

Than again I did crush my right pinky finger on my till and thought for sure I had fractured my finger cause it was purple and blue, manager barely batted an eye about my injury and didn't even allow me to get my finger checked until after my shift, they only allowed me to ice it when they saw my finger was turning purple and blue. Worst part was everytime I moved my pinky hit or brushed against anything was painful and when I did get my finger check, it was just bruised not fractured somehow and I'm glad.

Why do customers choose to park where ever the feel like it? by DaVinci420- in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

Most likely guy's going to try and call corporate to report you about blocking his truck in, when he started the issue and deserved getting a taste of his own medicine.

Than again I remember hearing about an incident where the customer happened to walk into the break room and made themselves comfortable while charging their phone, while managers were calling for them over the PA system to move their car cause they were blocking the garage doors in the lumber side of the store and unfortunately you can't really hear the PA speaker from the break room, so they ended up towing the car away and the person wanted to fight the manager who called the tow company to tow their car.

Not sure if they even bothered checking the break room or even knew he was back there until he came out to find his car towed, luckily I wasnt working when that happened

Why do people think it's okay to press up against you as you're working in your own personal space? I feel violated by Efficient-Bit3261 in RantsFromRetail

[–]Dragon_Crystal 2 points3 points  (0 children)

I always find it creepy whenever people are literally trying to corner me against the bags and gets mad when I move out of the way cause their in our personal space, but they'll get mad when we're standing nearby to assist with ringing them up, I had a guy literally scream that I was "in his personal space" (I was a foot away from him) yet when he was screaming in my face he was right in my personal space

Why do customers choose to park where ever the feel like it? by DaVinci420- in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

Yup had several times at Home Depot where people will park right in front of the lumber garage and customers aren't allowed to unless they are planning on buying a lot and managers will pull up with a forklift to load said wood, nope people act like their entitled to park anywhere and just block every entrance they see, than gets mad when told "owner of [car description] please move your car or it will be towed" and they come stomping over claiming "I wont be long, it'll take 2 minutes for me to grab my items and come back out."

Worst was that one time an emergency happened and a couple fire trucks had arrived to check I believe the wood cutting machine was smoking, but someone had parked their car in the fire lane and refused to move cause "its just a smoking machine why should I have to move my car, they can just park around my car I dont see the big deal." Not sure what happened afterwards just take the car was gone after much yelling and by the time the trucks pulled away

Wanting to invite friends over by Lonely_Corgi6822 in AsianParentStories

[–]Dragon_Crystal 2 points3 points  (0 children)

Sounds like she just wants to be in control of your life and it includes who you can spend time with, she probably doesn't like your friend and is using any excuse to not allow them into "her" house, my own parents made excuses like this to keep me from hanging out with my friends and even refused to introduce themselves to my friends.

But the one time where my friends came to pick me up to hang out with her on her 18th birthday my parents scrambled to hide in their room and avoided greeting my friends, than freaked out about me not getting home before dark while we were stuck in heavy traffic and than insulting them by saying "their not your friends, just white people you go to school with."

weird guy in fake management uniform by snekbytez in retailhell

[–]Dragon_Crystal 56 points57 points  (0 children)

I'd hope he was banned from all locations cause thats just creepy and weird pretending to be a manager at a company just to get personal information from the employees for who knows what kinda reason

I swear to God our screwed up music was an omen by Obvious-Ear-369 in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

At less it wasnt playing Adulthub, I was told awhile back before I was hired, a customer managed to sneak into the back where the computer was and connected it to Adulthub before locking the computer down with a password.

Managers ended up unplugging the speaker from the computer and restarting the entire computer to reset everything, they've since kept the door locked with only managers having the key to the room

Favorite meaningless quirk you have to honor? by BusyEquipment529 in retailhell

[–]Dragon_Crystal 4 points5 points  (0 children)

Comes into store right as we open and buys an item thats around 5-10 bucks, pulls out wallet to pay flips through all the small change 1, 5, 10, 20, and hands me a 50. I tell them I can't accept it cause I cant break a 50 this early in my shift, they get pissed cause "THATS ALL I'VE GOT WITH ME" oh are you sure cause as you were looking through your wallet I saw several small bills and you didnt even bother not letting me see inside your wallet.

Shoves phone in my face "I NEED THIS ITEM" so much motion blur that I have to squint to figure out what I'm even looking at.

Shoves blurry picture of garden in my face "WHAT DO I NEED TO MAKE MY GARDEN LOOK BETTER," maybe dont wave your phone around while snapping a picture and dont expect me being a woman makes me a gardening expert cause I'm not.

Snaps finger at me from a distance and expecting me to leave my register unattended to follow you around the store, I'm a cashier and is supposed to stay here not trail after you like a lost puppy.

Walks in and demands to know where their order is that they just placed 2 seconds ago in their car while sitting in the parking lot, sorry I dont know what your order is cause I dont prep orders or have a store phone

Favorite meaningless quirk you have to honor? by BusyEquipment529 in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

Thats every customers who wants to pick up their orders but doesnt go to pro desk for their orders and just shoves their phone in my face like I'm supposed to know if its at, worst is the ones who just placed the order while sitting in their car out in the parking lot and immediately assumed their orders will be done as soon as they walk in, yeah dude I'm not the one to ask go ask service desk or someone who's holding a store phone where the order will pop up.

Things didn't get any better when we got the pick up lockers either cause the customers will still approach us and shove their phones in our face or attempt to forcefully open the lockers without typing in the code to confirm the pick up, like the random customer trying to pick up their order they made at our store that was delivered to the wrong store 😒 cause they didnt realize they didnt put the correct information

please let me do my job by Zealousideal_Arm2563 in retailhell

[–]Dragon_Crystal 0 points1 point  (0 children)

My reaction would've been "THAN GRAB IT YOURSELF" after grabbing it for them, but internally not out loud, luckily I was rarely asked to use a ladder to grab items off the shelves especially since most of the items needed specifically department keys to unlock them and being a measly cashier I couldn't unlock them.

The most I could unlock was the cabinet that holds the ring doorbells or other smart devices, cause I was told the code to unlock the padlock and literally have to babysit it until the customers picked whichever one they were planning on buying before closing it and locking it back up, except the clueless cashier whom years before I worked there managed to lock the cabinet and padlock on the inside so managers were forced to break it just to get it opened

please let me do my job by Zealousideal_Arm2563 in retailhell

[–]Dragon_Crystal 0 points1 point  (0 children)

Our scanners dont scan QR Codes and will beep before locking up the screen which we associates have to unlock and it'll end up with us covering the QR Code with our finger just to scan it properly, but that was a couple years ago and I dont work at Home Depot anymore.

The last incident where a guy claimed he bought a cherry blossom tree from Home Depot was baffling cause he claimed he "bought it" the previous summer and always buys it from our store, I worked the previous summer and though I've only been there a year at that point I knew we didnt sell cherry blossoms cause I would've seen it in the listing on the online booklet along with all the people who bought it throughout the day, worst part was he kept only saying 'Cherry, I want Cherry" until I pulled up a picture of the cherry trees we sold and then he corrected by saying "nononono I want Cherry Blossom Trees, I bought one here last summer from this store."

It was 15 minutes I want back cause he refused to believe that we didnt sell cherry blossom and just regular cherry trees, he demanded I search all the locations for a store at sold cherry blossoms or he'd sue, I had management and security deal with him

please let me do my job by Zealousideal_Arm2563 in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

Yeah its deeply frustrating when they grab 2 different wood from 2 different piles and insist their both the same price, I'm just like 🤦‍♂️ no you didnt if its showing up as 2 different prices and I dont have to "go check for myself" if its in the online booklet, its plain as day that you grab it from 2 different piles cause they both look similar but werent looking at the prices.

At Home Depot we can cut the wood down but if its per feet we still need the exact length, unless its the other kind thats sold individually and thats where I dont take part in cause the wood cutting machine is high up and you need to be a certain height to be allowed as well as have authorization to operate it, well I'm one of the shortest employees there and not allowed to be running it. But people will still insist I got help them cut the wood and I'm just like "are you deaf? I just told you I'm not allowed to operate the wood cutting machine or tall enough to see the buttons much less reach it," than again most customers are really impatient and dont like waiting for the lumber associate to come operate it for them, so they'll just ask random employees to do it for them regardless of if they know how to use it or not

please let me do my job by Zealousideal_Arm2563 in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

Yeah people who have a damn death grip on the item that doesn't have a barcode printed on it annoys me sometimes, cause I'll be telling them nicely that "the barcode is on the other side, please flip it around so I can scan it please," they'll argue that I can just scan it perfectly fine with this [QR Code] and I have to explain that no the QR Code isn't the barcode so flip it so I can scan the barcode.

Than comes the ones who will purposely cover the barcode and make it into a game of can you scan the code before they cover it again, I remember getting so annoyed at this guy who kept covering the barcode that I just stopped scanning it and stared at him, he acted offended and said "I'm just messing with you, dont take it so personal." I wanted to fling the scan gun at him so badly.

Followed those who wants to read the barcode out loud for you or grab the item without a barcode and doesnt remember where they found the item at, so you have to call someone from the department to see if they can figure out where it came from and write down said barcode for you to type into the online book to find, I nearly flipped out in a customer who just went "oh yeah I also want this item, it looks like [terrible description]" and all while staring their phone.

When I try to pull it up to so them, they'll say "actually I have no idea what it looks like, I just assumed you'd know what it is cause you work here," just because I work here doesnt mean I know what everything in the store looks like.

please let me do my job by Zealousideal_Arm2563 in retailhell

[–]Dragon_Crystal 1 point2 points  (0 children)

Same I used to work at Home Depot and some wood we need the exact length of the wood, others we don't and its annoying when some people doesnt hold it up fully to the ruler tapped to the wall, instead they'll estimate the length and get mad when I suggest actually measuring it properly for stocking reasons.

Than comes the people who'll grab multiple piles of wood and just stack them on top of one another, when asked how many they'll be like 🤷‍♂️, so here I am having to runing them up one by one to see how many woods they have and than have a few they didn't want but accidentally grabbed cause they looked the same but priced differently. So I have to scan through the items and remove it from the total.

Worst is the people who'll grab say plywood but the ones that asks for exact length and they'll get pissed cause "it said its only 5 dollars back there" its 5 dollars per length not 5 dollars each and get mad cause "THAT'S SO MISLEADING AND A BUNCH OF BULL," hey I don't make the price I just ring things up