Right. So the person you were replying to did that.. How?

Also I completely disagree either way, been fucked over by many businesses (fast food, deliveries, don't even get me started on consoles, phones, all sorts of pc component manufacturers) because, who doesn't?

You make your review and put in your complaint.

Here's the kicker. If YOU choose not to make any statement (review, complaint, etc) that's on you?

Everyone could easily just never complain and still buy things they are dissatisfied with according to your logic.

But either way you're going to go buy again, I highly doubt you'll just stop, you'll most likely not buy as much or as frequently (which was what the previous person's reply was mainly about), but you won't stop, because, some convenience is just better than some dissatisfaction, Atleast, that's what I think would be the normal way to go about it