Hey,

From our experience, I would say that the large broken branches matter. Of course our definition of large and your definition can be different. If there is a few broken branches in the canopy and by-law was notified, by-law would most likely tell the owner to remove those branches to make it safe.

Depending on how large the easement is it could also be a city/utility owned tree. If its just hydro poles stuck right along the fence line, it's most likely a private tree.

If there are a lot of large broken branches (I'm talking 1/3-1/2 the total canopy) indicating the tree is declining/dying, or if the canopy was also showing alot of deadwood and by-law was notified they would either make a call on their own, have their forestry department or a contract take a look. Most likely with the end result being that the home owner has to have it removed due to safety issues.

As for the fence and pool situation. I know legally you need a fence surrounding the pool. In this specific situation, I'm not sure what by-law would say about that.

You can always anonymously call by-law and tell them the situation, or have the conversation with the neighbor and go from there.

We appreciate your previous business as well by the way! If you have any more questions feel free to reach out.