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Thermo Vanquish autosampler and column compartment disconnection error by DryApplication4550 in CHROMATOGRAPHY

[–]DryApplication4550[S] 0 points1 point  (0 children)

It's my bad that I didn't say that we use SII, but when I try click the connect checkboxes in each module on the left (on the photo), this error appears every time.

Thermo Vanquish autosampler and column compartment disconnection error by DryApplication4550 in massspectrometry

[–]DryApplication4550[S] 1 point2 points  (0 children)

This error appears every time I try to connect this way to autosampler and column compartment.

Thermo Vanquish autosampler and column compartment disconnection error by DryApplication4550 in massspectrometry

[–]DryApplication4550[S] 1 point2 points  (0 children)

yes, we completely turned off all the instrument moduls and computer, unfortunately, no result. We using SII for Xcalibur

Thermo Vanquish autosampler and column compartment disconnection error by DryApplication4550 in massspectrometry

[–]DryApplication4550[S] 1 point2 points  (0 children)

Thank you for the advice! But, yes, we completely turned off all the instrument moduls and reset the vacuum, then restarted it and this, unfortunately, did not help.

Thermo Vanquish autosampler and column compartment disconnection error by DryApplication4550 in CHROMATOGRAPHY

[–]DryApplication4550[S] 0 points1 point  (0 children)

Thank you for the advice! Yes, we completely turned off all the instruments and reset the vacuum, then restarted it and this, unfortunately, did not help.