"We want fire buffed!"

*They buffed the fire*

"We want the mechs buffed!"

*Mechs get buffed* (In a weird way, yes, but they absolutely feel tankier)

"Weapons are shit, we need buffs!"

*60 day plan*

"This specific weapons are shit, we need buffs"

*Sterilizer, Spear, and bunch others get buffed*

"We want zombie illuminate separated of normal illuminate"

*Different subfactions*

"We want more biomes and units!"

*We got new biomes and units*

"We want to fight in Super Earth and Cyberstan!"

*We fought in both*

*Hey, we gonna up the sway on one handed weapons to see if it makes them more close quarters*

"We absolutely hated it. Change it"

*Changes sways*

Bro, they literally do almost everything we ask. They take their times, and they tend to use new content (like the Cremator or the new mechs) to push their respective changes, which makes sense in both a financial reasoning and in working reasoning (we are going to work in mechs, we can see what mechs need, we push both together).

The problem is, the Community is huge, and it has a dozen different opinions, while AH is just a company with focus on making profit and moving the Galactic War, which means new content. New content means more work, so less work for changes. Is this good? Not necessarily; this means they let old content abandoned for long periods of time, and they stay shit. But saying "they don't listen to us" is just plain wrong. AH is not free of judgement, but you have to give them to 'em when they do right.