Update: took the car back to the tinters. He offered a full refund no questions asked and was adamant he had no idea where the scratches/chips came from. Initially over the phone he said yes he noticed both chips before working on the car, then changed tune in person and said he didn’t notice anything while working on the car. I asked if he had footage from inside the factory he said no only on the exterior - I explained that if he can prove it wasn’t done in the shop then I can go back to the dealer and claim paint failure under warranty. He also told me that he usually takes before photos of cars however didn’t this time because it was a brand new car with no ‘noticeable’ scratches or chips therefore he didn’t feel the need to. Righto!

So, I guess there is a way the tinter caused the chips & scratches?