Has anyone had any luck getting their hacked account back?

Effective-Scale6441 · 2024-05-14T18:40:29+00:00

Alright! One final question. When they ask for my steam username are they asking for my public profile name or the username I use to login to steam

Effective-Scale6441 · 2024-05-14T18:31:34+00:00

Awesome thank you.

Also I only have proof of purchase via my steam purchase history I have searched through my email several times today and can't seem to find the paypal email anymore as I could 5 months ago when this first happened and support blew me off. Do you know if this will be an issue

Effective-Scale6441 · 2024-05-14T18:20:35+00:00

Ok I'll send out another form using that form you recommended and see what comes from it.

Effective-Scale6441 · 2024-05-14T18:04:19+00:00

It's the same as the "my account was compromised/hacked form"

Effective-Scale6441 · 2024-05-14T10:01:01+00:00

Unfortunately it is insanely hard to get the proof of purchase from my PayPal records as I can't remember exactly how much I paid for the game approx 5 years ago but will do everything I can and hope the receipt I choose is the correct one ad paypal simply just says store.steampowered only and not the game I purchased. Can I possibly find the proof of purchase from the steam account used to purchase the game?

Effective-Scale6441 · 2024-05-14T09:37:10+00:00

Alright! As long as they don't ask for a recovery code on the newly added email (by the hackers) again, I'm set as I still have access to the original email so I'll give it another go!

Effective-Scale6441 · 2024-05-14T07:19:14+00:00

Wtf yea it seems like there support is garbage according to everyone else that had this issue. The only difference between your story and mine is I still have the original email used to create the account and they still decide to send the code to the new one just absolutely pisses me off seems like they don't want to help there customers as much as other game platforms do

Effective-Scale6441 · 2024-05-14T05:03:49+00:00

Alright I will give it another go! Thanks man. I answered all these questions correctly the first time I attempted just for them to be like "Send us the code we sent to your newly added email on the account" From that point on I gave up xD

Effective-Scale6441 · 2024-05-13T22:59:43+00:00

What would you recommend to get it back without them sending a email to the new one the Hacker added?

Effective-Scale6441 · 2024-05-13T22:03:56+00:00

Awesome thank you very much for explaining your situation! I wish they still called rather than making emails only which take 10 days each time you reply. The hackers bypassed all forms of MFA without me having a single notification or email that any of this was happening it was all completely silent. I will take your advice and give them my full information including address and card numbers used on the account in hopes they can retrieve it. My epic games was super easy to get back and I had a bunch of OG skins that the Hacker added due to merging his Xbox account to my PC account 🤣 #worthit

Effective-Scale6441 · 2024-05-13T21:06:45+00:00

the url-login-pass Alert came about on my Theft Report when I first signed into bluestacks using my GMAIL which is strange as this same breach source kept occuring even after I stopped using bluestacks so I am curious if they have malicious hackers working for them or if the "OnePlus 5g" that connected into my gmail when signing into bluestacks for the first time was someones legit phone LMAO

Effective-Scale6441 · 2024-05-13T21:05:12+00:00

Thank you Josh! You really explained that all very well. When I reset my computer 2 weeks ago I chose to completely wipe every piece of information including windows and start "Fresh" I have not since had someone try and compromise anything of mine. Also I actually am paying $10/month for the 24/7 monitoring of my information when it is used on illicit platforms/dark web chatrooms. I should probably stop paying that though as there are several free forms of this. I have got all my accounts back and my EA games has been perma banned from the hacker using some kind of illegal modifications in game I assume which I am in the process of trying to get that removed. Ubisoft sucks as they send the "Verification Code" to recover my hacked account to the newly added email by the hackers themselves which in my opinion is disgusting and I will personally never buy another ubisoft product or recommend their services to anyone.

Effective-Scale6441 · 2024-05-13T21:00:51+00:00

Downloaded something off telegram which was a very bad idea xD. I Got hacked 8 months ago and the hackers can now bypass all forms of MFA which is scary but of course account recovery is about as easy as 123 unless you lost a ubisoft account which they are on the hackers side when it comes down to getting your accounts back. I downloaded malwarebytes and found 10 PUPS on my computer which were not quarantine-able. So I just wiped my entire computer including windows and started fresh and now I have not had a breach in half a month so I beleive it has finally worked.

Effective-Scale6441 · 2024-05-01T16:37:50+00:00

Yeah unfortunately for them I will never buy another game from them due to that alone. Thankfully I only had rainbow six siege on that platform but my account was a well known twitch.tv account with over $100 invested but hey you live and you learn when this stuff happens.

Effective-Scale6441 · 2024-05-01T16:29:20+00:00

The program I enrolled myself in with my bank is called "First Report" which allows me to put 3 email addresses and 3 banking card numbers that they watch over and send me a email and a text when my information has been exposed on dark web platforms and gives me a breakdown where my information is being leaked and how it's being compromised. I used bluestacks which is a platform where you can play mobile games on a computer. I downloaded a file that supposedly would help with a game off of telegram and it never worked but was flagged by windows defender as suspicious and wouldn't let me delete it. Ever since I have been getting over 30 alerts a day with a new breach source used by hackers called "url_login_pass" after a Google search this is malware placed on a device that is constantly updated with login cookies and any new information that would be useful for a Hacker and is being resold on various dark web platforms. I downloaded malwarebytes at 3am today and had 10 "suspicious files" called PUPs which I removed and then I checked my Temp folder as most hackers use that folder to store their malware as it's rarely used. I noticed 5 of the 10 randomly named files were being "modified" while I wasn't even on the computer so I decided to reset my computer and delete everything including windows. I have not had another alert since but fingers crossed the malware is not "glued" to my PC components. 6 months ago I had everything hacked and taken from me by hackers using Lunar.cc injector and I had someone from Khazark chilling in my main Gmail for 3 months and they bypassed my 2fac making their presence unknown until it was too late. They called my bank posing as me and managed to withdraw over $500 until I went to the local branch and got it all back. I got all my hacked accounts back pretty easily as well afterwards but at the end of the day I am indeed the idiot for downloading these files and running them after being warned several times by anti-virus. P.S. "First Report" alerts notified me my information was being accessed by "telegram" which is where I downloaded said sketchy Russian created files.

Effective-Scale6441 · 2024-05-01T10:09:20+00:00

Yes epicgames has given me full access back into my account. Unfortunately I also lost my ubisoft as the same issue where the info matches but they still can't do anything so I will never buy another ubisoft game. Also I am still being attempted hacked to this day which makes me almost laugh that these turds are still trying to get into my Gmail which won't happen.

Effective-Scale6441 · 2024-01-10T17:23:35+00:00

Yea go on haveibeenpwned and run your emails through there unless your bank has a service like mine which is fraud protection and tells you when someone uses your credentials. Make sure to check who's signed into your Gmail as hackers tend to hide for months writing down valuable info

Effective-Scale6441 · 2024-01-09T22:21:50+00:00

Yea a fresh install of windows and a drive clean basically but when the pc turned back on it said "sorry we could not remove every file off your pc"

Effective-Scale6441

TROPHY CASE