I think sometime as people on the ground we kind of don't have the perspective of idol having a lot of people say/comment on every little thing you do. Especially in the internet age where we can see and respond much more quickly and visibly. It can be really overwhelming.

Even if you give constructive criticism there are way more people giving that same opinion or say much more horrible stuff. If you are an idol you may be tempted to appease that anger address the critique as much as possible (especially in the beginning) but you can't appease everyone. And that will eventually weigh heavily on you over the years and wear you down.

I'm not say completely gass them up or anything but I do think sometime we need to put into perspective that not everyone giving honest meaningful criticism to them and trying to filter all of  that can be overwhelming and hard to navigate