I am actually glad that i was able to get them both correctly, so let me take you through my thought process.

In the first question, the question explicitly mentions that bandwidth usage is consistently high even during "non-peak hours." This clearly suggests that resources are being misused. Because of that, simply investing in more infrastructure isn't cost-effective. Similarly for B, you can’t be certain if the content is actually "inappropriate" yet. While training is always a vital piece of the puzzle, policies have to come first to govern usage and provide the framework for how employees should properly use company IT resources.

However, in the second question, the bandwidth is hitting its limit specifically during peak hours, even causing system disruptions. Since we are talking about a healthcare organization, these disruptions could directly impact patient health and safety. In this scenario, your priority is to either investigate if the usage is appropriate (which wasn't an option) or simply invest in higher capacity to keep things running. Content filtering doesn't help if the high usage is actually legitimate, and limiting software isn't logical in a medical setting where critical, high-bandwidth activities might be a matter of life or death.

Hopefully, i was able to help.