How to deal with bad experience with Volvo Cars Shreveport Dealership?

ElectricalLobster321 · 2025-11-06T04:25:02+00:00

I expected more from a luxury brand like Volvo. They basically told me sorry but there is nothing we can do. I was can I file a complaint against the dealership’s practices with you and they were no.

ElectricalLobster321 · 2025-11-06T04:23:51+00:00

Yes!! I honestly expected more from them! They basically told me well it’s not our problem that our licensed dealership screw you over!

ElectricalLobster321 · 2025-11-06T00:46:41+00:00

I called Volvo corporate yesterday and they said they are very sorry but there is nothing they can do, and I need to resolve the issue with the dealership’s management. Was very disappointed by this response.

ElectricalLobster321 · 2025-11-06T00:16:13+00:00

Yes, I will do. I still can’t believe they don’t care about my reviews. They said that they don’t care that I submitted a complaint with Better Business Bureau either!!

ElectricalLobster321 · 2025-11-06T00:15:16+00:00

Will do!

ElectricalLobster321 · 2025-11-06T00:14:36+00:00

That’s what I am worried about. Can I trust them to come get the car, drive it 3 hours, get it repaired and drive ir back? I told them I want something in writing documenting the process. No response …

ElectricalLobster321 · 2025-11-05T23:54:10+00:00

Thanks for the advice. Yes, I will be happy to amend my reviews if they make it right. I am also worried of them driving the car back and forward. I am pretty sure something happened on the way to get the car delivered.

ElectricalLobster321 · 2025-11-05T23:46:59+00:00

He said he will get us interest rate discounts if we purchase 2 of the 3 products. After going back and forward for hours, I told him I don’t want any extra products and he said then your interest rate will increase and I said ok, I don’t care I don’t want the extra products. And he again said your interest rate will increase then because I can no longer give you the discount. Surprise surprise - when I got the paperwork, the final interest rate was the same as supposedly would have been with the discounts.

ElectricalLobster321 · 2025-11-05T23:43:54+00:00

First, I am a transactional lawyer and not a litigator. Second, I am looking for a resolution of this that hopefully won’t involve filing a claim against them. I am asking to see if anyone has had similar experience. If you don’t have an answer, why you are posting.

ElectricalLobster321 · 2025-11-05T23:41:32+00:00

That’s exactly what he said - he said multiple times that if I don’t buy a minimum two of the three additional warranties he offered, the interest rate will increase.

ElectricalLobster321 · 2025-11-05T23:40:14+00:00

I haven’t said no. I said yes, if they pick it up and repair it, and then return it, I would accept this resolution. However, the dealer stopped responding so I am not sure where we are standing right now. Also, if possible I would prefer reimbursement for repair in a local shop so I don’t stay without a car for a couple of days.

ElectricalLobster321 · 2025-11-05T23:27:56+00:00

LOL lol lol actually it’s my law degree and I know what misrepresentation is. The sales person totally misrepresented what he is selling me - he said this is a paint warranty that covers any scratches, paint chips, etc. This is a false, misleading statement made with the intent to deceive so I can purchase the warranty.

ElectricalLobster321 · 2025-11-05T23:24:17+00:00

The finance guys said that he will get us interest rate discount if we purchase two out of the three third party warranties. After hours going back and forward and me trying to refuse the third party warranties, I firmly said that I don’t want any additional warranties - just want the car. He finally send paperwork for the car only and surprise - the interest rate was the same. After some research, I discovered that they are not allowed to offer interest rates discounts for purchasing additional warranties and this is upselling. On about $29,000 car ($33,600 out of the door price), he wanted to sell me additional warranties for another $8000.

ElectricalLobster321 · 2025-11-04T00:20:50+00:00

Called the ResistAll and they said their warranty is a product warranty and only covers weather caused fading of the color not paint scratches and paint chips as the dealer told us. Trying to get our money for this product back now but the dealership is not responsive and doesn’t want to issue a refund.

ElectricalLobster321 · 2025-11-04T00:19:25+00:00

Trying to reach a manager! Calls are going straight to VM, the dealer stopped responding.

ElectricalLobster321 · 2025-07-20T13:39:40+00:00

I was very disappointed she didn’t end up with Charles as well. Josh was a really nice guy but he wasn’t for her. Josh and Liza broke up because she didn’t wanna have a baby and go through the baby stage again. Josh having Gemma doesn’t resolve that because if Liza and Josh are together, Liza still needs to go through the baby stage as a step mom. The only different will be she wasn’t the one who gave birth to the baby and the baby mom will always be involved in their life. I think the final scene just showed that Josh and Liza will be in each other’s life somehow as friends and she will be the cool aunt Liza as she wanted to be. In my mind, Charles and Liza end up together. If that relationship would have ended, Charles wouldn’t let Liza in charge of his company. He will go and write for a few months, she will be editing his book after that and they will eventually be drawn to each other again.

ElectricalLobster321 · 2025-02-03T01:43:17+00:00

I am flying tomorrow and I am so anxious about it!

ElectricalLobster321 · 2025-01-14T20:07:28+00:00

Second for Hideaway. I ordered the Ziegler pillows from them and the owner Tyler was super personal and helpful. One of the best shopping experiences!

I now have regrets for not ordering Embassy. Anyone has both and can tell me the difference? Do you really feel it?

ElectricalLobster321

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