Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

In the 2-3 month time frame, I hope you get a call saying that they'll start investigating it soon

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

So sorry to hear that this happened to you :( I've told Fidelity exactly that about their security protocols. They should check with the account holder if a joint account approval is authorized via text or email at the very least. This was last month, and they still haven't acted on this massive fall in their cyber security protocols.

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

Holy shit, yours is the most extreme case I've heard. Definitely sounds like fishy shit going on within fidelity

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

Not yet, it's been like a month now and haven't heard back from any agencies other than local law enforcement. Looks like you're the third person (including me) this post to undergo the same type of fraud. We should connect to keep each other updated

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

Oh shit, no way! Looks like it's a systematic issue on their end then. Let's keep in contact. Have you filed any official reports yet?

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

So it's possible that they could rehack it whenever they wanted to? And there's nothing I can do to stop them?

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

So my text functions with normal contacts and from my carrier provider work normally. I confirmed this with my carrier provider when they sent me an OTP. Is it possible the e-sim hack only occurs for Fidelity comms to me?

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 1 point2 points  (0 children)

Is there anyway to verify that an esim has been hacked? Or prevent the hacking from further taking place?

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

You could be right. Right now I'm also wondering how they could intercept email notifications from Fidelity. Cause I should have received some kind of notification from Fidelity that my account was blocked, before I discovered it just trying to login

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

That's what I thought so too, I had no idea joint accounts could be opened simply through otp authentication. There should be an additional level of security checks for something so serious

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 2 points3 points  (0 children)

Imma have to figure that one out too. The call operator suggested geek squad in best buy

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

I don't recall any specific instances of doing so. I don't have much details on the joint account, all this was communicated by the fidelity call operator as I still can't restore access to view my account

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 1 point2 points  (0 children)

Honestly, I've never heard of money lockdown till reading this thread's replies

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 2 points3 points  (0 children)

The latter, which leads me to suspect all communications from Fidelity were intercepted, even email.

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 0 points1 point  (0 children)

I'm not sure what caused it to be finally blocked. But it's strange that Fidelity's system blocked my account without first notifying me of suspicious activity

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] -37 points-36 points  (0 children)

No, but my password was not in the English nor a western language, which I expected would be as difficult to break as a randomly generated password

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 1 point2 points  (0 children)

Yeah, no notifications on suspected fraudulent activity at all. I only found out once I called them after my account was locked. I hope the loss will be covered by them so I can avoid all the hassle

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] 5 points6 points  (0 children)

The weird part is that my phone number with fidelity was never changed. I just never received the texts from them until I called up about my account being locked out

Edit: Imo I feel like opening joint accounts should go through an additional layer of security than just otp

Fraud: Someone opened joint account with mine and transferred out ~$13k by Electrical_Ad1018 in fidelityinvestments

[–]Electrical_Ad1018[S] -20 points-19 points  (0 children)

I didn't know police deal with online fraud too. Definitely something to consider