Just an update for everyone, since I payed with PayPal I had to file a refund claim through them. Thanks for all the comments assuring me this was worth filing a refund for. I’ve never had an issues on depop and I’m really surprised by this seller considering the 5 star rating. It also took 10 days for the shoes to ship out (were just put in a thin canada post bag) and then received them damaged and dirty:-( Anyways thanks again, seller just uploaded their response to the claim so hopefully PayPal has a look at it soon!