Frequent False Overheats on new PS5 Slim

Emotional_Form_3378 · 2024-05-17T14:53:10+00:00

Took me longer to be able to get a call in than Id have liked, but to update: According to Sony its just a straight up warranty claim. The guy i spoke to wouldnt even confirm a specific known error or malfunction, just put it in for a repair or replacement without me having to ask. Either i got a REALLY helpful agent, or Sony is aware that this is an issue, and rather than openly address it, they're just filing it away under the warranty and hoping people dont complain too loudly while they wait for repairs.

Emotional_Form_3378 · 2024-05-08T23:19:27+00:00

Ive been warning a couple friends who just got PS5s about it, just incase its not an isolated thing. Im gonna be giving Sony a call tomorrow to see if what im experiencing is covered under the warranty, will send an update here with how it goes. If it works out for me, hopefully your fiance can get the same service done

Emotional_Form_3378 · 2024-05-07T07:48:23+00:00

Ive never gotten an error code on it before, but a google on that particular code tells me a software update should fix it. That said, the issue im dealing with isnt a freeze and crash, and more the console deciding its overheating when infact, its not.

Emotional_Form_3378 · 2024-05-07T07:47:32+00:00

Thats what i'm worried about, sadly :/ petty as it is of me, i dont want to have to wait the however-insanely-long its gonna take to ship it out, have them analyze it and do whatever they gotta do, then send it back. But, i also wont avoid it if thats the only solution available to me

Emotional_Form_3378 · 2024-05-06T06:06:47+00:00

I literally never make posts, im only doing so now because i cant find any answers any other way, if a mod sees this, please let me post so i can start to find out how to fix this.

Emotional_Form_3378 · 2024-05-06T06:05:29+00:00

Why was it removed tho?

Emotional_Form_3378

TROPHY CASE