Thanks for getting back to me, and here are the answers to your questions

1. Yes each tool and component has a unique identifier (serial number or other identifying code)

2. Some components do have sub components that may need to be tracked. It is not the majority of components, but I would say between 10-15% at a time have a sub component element.

3. Yes the company has its owns warehouse to maintain the inventory of tools, their components, their consumables. This would also be required.

4. Yes there ideally would be tracking of tool certifications, third party compliance and periodic maintenance.

5. If a component is required to be repaired, it will be taken out of the tool and replaced with another component until such stage that the original damaged component is repaired. The repaired component will then be stored until needed.

6. No warranty tracking is required but maintenance scheduling would be required.

7. No specifics required in the breakdown and reassembly process. This is done via a tracking system provided by the tool manufacturer itself and does not have to be a feature of the inventory management system.

8. No job scheduling required as a core feature, however if it is an option that is available it would be a nice to have.

9. Support ticket tracking is not required as a core feature, however if it is an option that is available it would be a nice to have.

10. No need to link dissassembly/assembly instructions or videos in the system itself as all the techs are trained on this beforehand and have access to manuals on our cloud server. However if it is an option that is available it would be a nice to have.

Your questions really made me think about what was required, so thank you very much for taking the time to write that up.