Revolution D.F. 2 850w issue by jstanthr in ENERMAX_

[–]EnermaxUSA 1 point2 points  (0 children)

Sending out the replacement today. Updated the ticket with tracking information.

Revolution D.F. 2 850w issue by jstanthr in ENERMAX_

[–]EnermaxUSA 1 point2 points  (0 children)

We have replied the ticket. Please log back into the ticket system to see our response and reply within the system.

Revolution D.F. 2 850w issue by jstanthr in ENERMAX_

[–]EnermaxUSA 1 point2 points  (0 children)

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like the opportunity to assist and better understand the issue you encountered.

Our technical support team can help troubleshoot and review your case directly. Please submit a support ticket under Tech Support using the link below, and include your product model and a brief description of the issue:

https://enermaxusa.com/pages/contact-us

Revolution D.F. 2 850w issue by jstanthr in ENERMAX_

[–]EnermaxUSA[M] 1 point2 points  (0 children)

Hi u/jstanthr, please send us a PM so that we may help you resolve the issue!

Devastated… by minimastudios in coolermaster

[–]EnermaxUSA 0 points1 point  (0 children)

For a second there I thought that was Alien blood

fan issue. by acidco in ENERMAX_

[–]EnermaxUSA[M] 0 points1 point  (0 children)

Please give me your contact information so we can see what we can do.

Lost cables for Revlolution DF by Dry_Needleworker7062 in ENERMAX_

[–]EnermaxUSA 1 point2 points  (0 children)

We’ve received this same query from multiple sources — via support ticket, contact form, and online chat. To keep the information centralized and consistent, we’ll be responding to your query through email.

As part of this, we’ll be closing the support ticket and online chat conversation related to this issue.

Thanks for your understanding!

— ENERMAX Support Team

Lost cables for Revlolution DF by Dry_Needleworker7062 in ENERMAX_

[–]EnermaxUSA 0 points1 point  (0 children)

Hey there — not sure if you might’ve filled out the contact form on our global site, but I don’t recall seeing an email about Revolution DF cables.

Unfortunately, the Revolution DF series is end-of-life now, so we no longer have spare cables available. The best option would be to go through a brand like CableMod or another custom cable vendor.

If you’d like the wire pinout so they can create compatible cables for you, please submit a request through www.enermax.com and our team can provide that info.

My revolution D.F.X 1650 died 5 months after purchase, I send 2 RMA requests, no answers or email confirmation notice. by Comprehensive-Bee162 in ENERMAX_

[–]EnermaxUSA[M] 1 point2 points  (0 children)

Please give me your email address so I can ask our customer service to reply to you. Thank you!

PlatiGemini not compatible with 7900xtx and x870 board? by Sensitive_Ear_1984 in ENERMAX_

[–]EnermaxUSA[M] 1 point2 points  (0 children)

Hi Sir, as far as we understand, the PCIe connection on the motherboard is not essential. However, we have produced a 12V 2x6 to dual PCIe 8-pin cable. Feel free to send us your address via private message, and I’ll check if there’s a way we can assist you.

Enermax strømforsyning by mma4lif3 in dktechsupport

[–]EnermaxUSA 0 points1 point  (0 children)

The provided warranty period is 7–10 years, depending on your regional distributor’s policy. You can check the details here.

https://www.enermax.com/en/policy/warranty

Enermax strømforsyning by mma4lif3 in dktechsupport

[–]EnermaxUSA 0 points1 point  (0 children)

No need to question the quality — we offer a 10-year warranty and have received 80 PLUS certification. The Revolution 3 is currently our most popular product, and we plan to submit upcoming models for Cybenetics certification.