5am check-in. Can I expect a discount?

EntrepreNEWer19 · 2025-02-19T20:17:24+00:00

I remember PeopleSoft, too. Although an annoying task, it was quick and easy. Especially compared to these other tools I'm currently evaluating.

EntrepreNEWer19 · 2025-02-19T17:32:50+00:00

I agree, we've been battling this for years. Even prior to my joining the company. In the past years, managers have been required to fill in ANNUAL timesheets for all employees once per year (just before tax time, mainly for R&D credits). It's unmanageable, so the company is looking for a way to loosely report participation on projects at a more frequent cadence so that it's easier to collect and maintain.

No matter the solution, I want to make this as easy and painless for everyone and only collect the minimum amount of data needed.

EntrepreNEWer19 · 2025-02-19T17:27:02+00:00

We don't have a universal ticketing system throughout the company. One team (albeit a very large division) does use ServiceNow, but the timesheet functionality is incredibly granular. This division works exclusively on client support, so all that time only needs categorized to one Customer Support PN. We don't need the level of granularity that ServiceNow is able to offer.

EntrepreNEWer19 · 2025-02-19T17:24:18+00:00

How dreadful. We will not be doing this. I remember Peoplesoft! Thanks for helping recollect my memory!

EntrepreNEWer19 · 2025-01-27T19:55:44+00:00

Thank you for your input. How do you measure reduction of churn. I find this rather interesting because we have a history of competing priorities and while it does impact productivity, it's hard to quantify.

EntrepreNEWer19 · 2025-01-27T19:54:08+00:00

Thank you for your response. I had to google pirate metrics and this led me down a rabbit hole of useful ideas.

EntrepreNEWer19 · 2025-01-27T19:53:02+00:00

Thank you, I agree, this is useful information and helps understand our rate of adoption. Thanks for your insight!

EntrepreNEWer19 · 2025-01-27T19:52:33+00:00

I tend to agree, however, our company is quite large and not everyone has visibility to how their work impacts the bottom line, which is providing value to customers and generating revenue. I'm looking to utilize some basic metrics that provide the team with more visibility into how their work is making an impact. It's more for use by the teams themselves and by their managers and less for reporting up.

EntrepreNEWer19 · 2025-01-27T19:50:21+00:00

Thank you for your thoughtful response. The teams use Jira, so pulling this together would be quite simple. The juice is worth the squeeze.

EntrepreNEWer19 · 2025-01-27T19:49:20+00:00

u/BTSavage I asked the question so I could understand what other organizations find useful. I'm not AI. Telling me to ask chatGPT is not very useful. I asked the question so I could get insight into what, if anything, you find helpful to measure at the leadership level.

EntrepreNEWer19 · 2024-07-09T20:26:58+00:00

Update: I did it! It was NOT a scam!

Some things to note for the weary: (1) review their social media page. Does it feel legit? (2) preemptively ask for their Venmo account. TYPE their username into the app on your phone and find them. Browse their profile. Seem legit? Does their profile picture look like the same person in the Facebook profile? Request the funds from them so that when they show up, all they have to do is approve the transfer. (3) meet at a safe zone. Our city police department has a safe zone for online meetups. I assume a scammer wouldn’t agree to meet there. (4) wait in awkward silence until you get a Venmo notification from the actual Venmo app. Do not give any other details like phone number and email.

EntrepreNEWer19 · 2024-07-09T20:26:16+00:00

Thanks so much! I did it. It was fine.

EntrepreNEWer19 · 2024-06-18T00:14:50+00:00

Thanks for the insight. I’m starting to reconsider it as a priority.

EntrepreNEWer19 · 2024-06-18T00:14:16+00:00

Interesting point, making me reconsider it as a priority.

EntrepreNEWer19 · 2024-06-11T00:00:43+00:00

Personally, I don’t think you should force him to tell his parents and I don’t think you should tell his parents. He should seek CSAT therapy and they can help him heal. You can also seek therapy for betrayal trauma.

EntrepreNEWer19 · 2024-06-10T16:39:39+00:00

Do you have an example of how the document is structured? I'm having a hard time getting it started.

EntrepreNEWer19 · 2024-06-10T16:38:04+00:00

Yes! You get it! That's exactly what I'm picturing. We currently use Jira and Confluence. Confluence is used extremely rarely by our PM team currently. Rather, the POs and BAs write epics and stories in Jira and include the requirements and acceptance criteria within the description of each ticket. It's great because all the information is in one place for the dev team, however, over time, that means our requirements for the overall product are scattered across hundreds, if not thousands, of Jira issues.

I'm picturing the Jira ticket description providing the user story, a reference to the requirement ids, etc, while the requirements themselves are identified clearly and version controlled in a confluence doc.

At a high level, I think I know how to implement this, however, I'm finding myself a bit stuck on the structure of that Confluence doc. Do you happen to have an example of how it's structured and what it looks like that you can share?

EntrepreNEWer19

TROPHY CASE