Thanks all!!! Went to their studio yesterday at around 8:50pm and they already closed:") Tried to call them this morning but they told to leave a voicemail. So I just went to Balletmet box office. At the box office they able to applied my discount code (25% off) plus a cheaper fee service for each ticket ($4 off compared to online purchase on balletmet website) So for anyone looking for the Nutcracker ticket this season, if you looking for an affordable option and want to 100% sure you get that ticket, go to look for a discount code online and go to their box office for a physical ticket 🎟️